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February 2024 by Lue McKnight
Great experience today at Jiffy Lube. Thank you
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February 2024 by Mark Cleveland
I appreciated my experience today. Shaaya was in charge. She shot me straight. She obviously offered me upsale options, but I never felt forced or uncomfortable to get something I didn't need/want. Her staff seemed to respond positively to her guidance. Efficient and respectful. I'll take that every day.
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February 2024 by Luis Ramos
I took my car in for an inspection they told me it didn't pass because the muffler was damaged it made a strange noise I went and replaced the muffler and came back and these people wanted me to change the entire system because they didn't like the way it sounded, the computer said The car passed the inspection but the employees didn't like the way it sounded, I don't understand. I moved the car to another place and it passed without problems. Bad service, could it be because I'm Latin?
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February 2024 by Ann Lockhart
Always quick and courteous, found a burned out brake light and replaced.Service: Oil change
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January 2024 by David Jaramillo
This Jiffy Lube was the best. Nice people - polite and quick. I was able to get both my cars inspected the same morning without any hassles - unlike another Jiffy Lube that I used to go to.
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January 2024 by John Smith (omicron4)
Great service as always, and very up-front about the price of all the services I was getting, which I appreciated. Will definitely come back!
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January 2024 by Kevin Phillips
Unprofessional Staff!
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January 2024 by Chintakula Goutam
I visited Jiffy Lube for an oil change for my Audi. I typically get my own oil and filter so that I know what oil goes into my car. Staff were friendly and answered any questions I had. I checked the price upfront for using my own oil. I was out in about 40 mins which is a decent wait time. I would definitely go back.
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January 2024 by Carol Topping
The staff there us always pleasant and professional. Thank you.
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December 2023 by J perception
I went to get my Jiffylube at #2683 add, 401 Weston pkwy cary ,nc 27513The whole cost me 258 which included : oil service blend and i also agreed to do Rad coolanr/Afc fld exchg extended life antifreezeI paid for the serivce didnt even check hook till i get home decide to lifted up the hood i happened to find out the worker didnt add enough coolant in my radiator after did flush.In addition , he also left vide pliers in under my hook.Its was clamp to my radiator tube. I was very shocked when because its can cause a major damage to my car or people in car while it going on highway.I was repeat customer i wont ever come back agian.its suppose to under 30 min i end waited for 1 hour and half then had to come back them to add coolant.Wosrt service ever .
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October 2023 by Elijah Murrane
They’ll do anything they can to make an extra dollar off you. Don’t go here, save your money. Sad excuse of a business. I got an inspection here. Paid 40 dollars for new windshield wipers and they gave me one windshield wiper. 1 windshield wiper for 40 dollars. Not both, just 1. Only dumbfounded people would go here regularly.
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September 2023 by Sherman Lee
Annual mandatory inspection got charged for window tinting but I’ve been to jiffy lube 4 years in a row and never had that charge before. So it was an oversight or an unnecessary up charge that was not justified. Second problem I’ve had at this location. Most jiffy lubed are better with their performance.
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August 2023 by John F.
Very, very high priced oil change $118, from a shady group. Without my permission, they pulled my air filter that I replaced 4,000 miles earlier and claimed it needed replaced. They wanted to top off my antifreeze for $10. Stay away! Very shady.
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August 2023 by Alberto Hernàndez
Jiffy lube used to be a descent place to provide services where you felt valuable as a client and did not expect to get swindled. Apparently they were bought out and this is no longer true. I dropped off my car for an oil change which is at most 80$ for a synthetic oil change , regardless of where I go. I appreciate the fact that they do not take appointments so it’s first come first serve is really helpful in times of urgency. After coming to pick up my car I was told it would be 120$ for 4 quarts of oil. Sounds ridiculous and the lady offered to discount 20$ which is still outrageous for a simple oil change. After letting them know they need to post update of prices the lady at the checkout stated ‘everything’s gone up’ , no regard for the customers frustration & laughed in my face. Kind of sucks that there is no longer anywhere I could trust to take my car and no longer be lied to or upsold pointless things. Almost positive extra oil was added to my engine and a higher brand of oil was used without my permission. Won’t be taking my car back ever again.Service: Oil change
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August 2023 by Barry Goldwasser
I'll just say this: avoid all chains like the plague. Period. I don't think jiffy lube is worse than Precision Tune, Pep Boys, Firestone, etc. They're all terrible. All should be avoided.There are plenty of great mechanic shops in the area. Plenty of local businesses to support.
