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December 2023 by Virginia B.
Mom had a ring that had been run over by a car in her jewelry box for years. I heard about Johnson's from a friend who has lived in Cary many years, so decided to take the ring in and see if they could fix it. The lady that helped us when we left the ring made no promises, but said they would try. She was so kind! Today we picked up the ring....and it was even better than new!! Not only did they fix it, they cleaned it up and it was shining like new. She is so pleased and the people there are so helpful. I will come here for any repairs and even a watch battery from now on. A small but wonderful store with wonderful customer service!
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October 2023 by Jim Kannar
Nice, professional, capable and reasonable. I brought in a sentimental old watch, they tuned it up and it is keeping perfect time. Thank you.
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June 2023 by Donald C.
BLUF: Fast and friendly service.I had a simple drop off for Johnson's, replacing the batteries on four (4) wristwatches. They did just that and even corrected the time and date on them.Seemed like their turnaround is pretty quick on a replacement job like this. Could've gotten them back the same day, but I left them overnight. Next morning, I got a courtesy call as a reminder that my items were ready for pickup. $10 per replacement battery. Superb.
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June 2023 by Conner Riser
Every employee here is kind and competent. I went to get a necklace repaired, which they did quickly and for only $20. It’s a treat to do business here, highly recommend.
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May 2023 by Maddy V.
My friend and I went in to look at engagement rings. The woman who helped us was so nice and helpful. Neither one of us had really looked at engagement rings before, so we had no idea what we liked. She walked us through basically all the possibilities with diamond shape, size, band color, band width, settings, etc. We were able to try on different rings and take pictures to report back to our significant others. I definitely recommend coming here for high quality service and I will be coming back for any of my future jewelry needs!
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May 2023 by Peggy A.
I had watch batteries replaced. The staff was quick and friendly. The cost was minimal.
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April 2023 by Chelsea Budde (I Killed Earl)
I've taken several pieces of jewelry and an Omega watch to Johnson's for repair. The service time was quick, their prices are very fair, and their customer service is excellent. This little family owned business is an absolute gem (hehe) and I will continue being a loyal customer for many years to come.
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April 2023 by Candy Jenkins
I went there with a picture of a ring I wanted made with diamonds I already had. I spoke to Brandon and gave him the picture, he sent it to his jewelry maker, he gave me a quote and time line and they were both what he quoted. My ring is absolutely beautiful? it is just like the picture I gave them. I would highly recommend them .
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April 2023 by Carin K.
Nice people, quick workers, and great price! Everything I was looking for in getting my fiance's father's watch fixed before our wedding! Thanks so much!
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February 2023 by Mick Thomas
Had a heirloom stone that I needed put in a setting. They did a wonderful job! I was amazed at how smooth the process went and how perfect the ring came together. Thanks Johnson's Jewelers!
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February 2023 by Danielle McKeon
I was downtown picking up some things and realized my rings could use a cleaning so I stopped in. Everyone was very friendly, helpful, and they have so many beautiful pieces. Looking forward to returning!
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January 2023 by Audrey Carans
Me and my fiancé went here to get links put back on his watch, everyone was super friendly and it took about 3 minutes to do. Very happy!
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January 2023 by Bob Smith
Walked in...they were busy but recognized me and service was awesome...got watch sized and dated...
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November 2022 by Roger Bertrand
I have been there to Johnson's Jeweler's twice for help with my Seiko watch (which I absolutely love). Each time they have been helpful, resolving my issue and educating me at the same time. They are pleasant, kind and professional and (I hope) going to be around for a long time to come. I highly recommend them.
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September 2022 by Jessica Sullivan
Lynette was super helpful & sweet. She made sure I got the perfect wedding band for my husband and was very personable in spite of being very busy
