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January 2024 by Beth Rucci
I shopped in several stores looking for blues and burgandy colors and found a sea of grey and cream furniture. At Lazy boy I was able to have a choice of color in an aray of styles to choose from. We also had a designer to help with coordinating all that we chose with our room decor. The Stephanie and Rich we patient and very helpful in the process.
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January 2024 by James Stephanie Carney
What a great experience with Rich!! My husband and I were looking for a couch and chair that would fit us both. My husband is a tall guy, and Rich did a great job finding us the perfect recliner that fit my husband! Rich is super friendly, and gave us some space to make our decisions, but was there to answer any questions we had! He is very professional and knowledgeable about the products he sells! We will be heading back for another recliner for me! Ask for Rich when you are here and you’ll have a great buying experience!
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January 2024 by C Duer
We recently purchased a chair and ottoman at the Cary store. We had a great experience. Rich and Gabby gave us a lot of assistance choosing the right chair and fabric choices. Rich was extremely helpful getting us the best price for our purchase. We would definitely buymore furniture from this store when the need arises.
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January 2024 by Linda Paniccioli
We are very happy with the Staff at La-Z-Boy furniture. They are friendly and let us enjoy searching for the perfect chair. Never once being pushy or rushing us.
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January 2024 by MICHELLE PEADEN
We had an awesome experience at your store! My husband and I have been looking for recliners we could both agree on for months and finally found what we were looking for. Rich was our salesman and he was super friendly and helped us find the right chairs and fabric for our needs! We will definitely recommend La-Z-Boy and Rich to all our family and friends!
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December 2023 by Diane W
From start finish, our salesman, Rich, was awesome. We told him what we were looking for and he took us directly to the loveseat we described. He explained the differences between the different models and fabrics, along with the difference in costs. We bought exactly what we were looking for, and are now waiting for delivery.
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December 2023 by Doug Lorie
I came into the warehouse with very specific and detailed preferences and expectations. My salesman was expert in filtering out all the irrelevant chairs in the warehouse immediately and taking me to a couple of chairs that really fit the bill. I like to shop quickly and excellently and I fulfilled both these things at Lay Z Boy with my salesman that day. I was very, very pleased..
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November 2023 by Kathy Ray
So helpful in getting just what I needed for my new space! Stephanie was so kind and patient. The designer had great suggestions and really helped me put it all together. Thank you ladies so much!
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November 2023 by Lynn Hayes
We just made our third big purchase at La-z-boy in Raleigh and Cary and everything went very smoothly. Rich at the Cary store was super helpful in assisting us to find just the right sofas and recliner for us at a great price. Highly recommended!
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November 2023 by Linda Goodwin
Very pleased with experience. Jo helped us narrow down various selections until we found exactly what we wanted. Then Gabby helped us pull it all together with various fabrics. Would highly recommend.
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September 2023 by G Neitenbach
Website issue with shipping zip code forced me to call local store, the sales crew was friendly and professional. They actually offered a lower price than the advertised sale on the website. Shipping was not an issue for the store and now we’re waiting for our furniture. Was a pretty smooth transaction! They make spending money on furniture easy!
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September 2023 by Norman Walker
I went is with a pretty clear idea of what I wanted after looking at their website and speaking on the phone (twice) with Kyle. When I arrived, Kyle was not available, but his teammate Jim stepped in to assist. For the lift chair, I discussed my options with Jim, put the chair through it’s paces with the capable assistance of Jim. He gave a thorough review of the chair, the options and the pricing. I intended to purchase a leather recliner sofa and was shown three options, all of which were in stock. Good a full overview of the function of the sofas and a related rocker/recliner. Jim got a swatch of the material from the lift chair to compare with the various sofas. I purchased a sofa and a rocker/recliner in addition to the lift chair. I appreciate that Jim was able to pick up where Kyle left off, his calm low key approach to making the sale, his patience answering questions and his opinion which was offered when asked for. This was a fantastic sales experience and I was pleasantly surprised that all my selections were in stock and available for delivery in only 3 days. I must also mention that the two young me who delivered and set the furniture were on time, polite, explained the assembly, made sure I understood the function and operation of each piece of furniture. I am 100% satisfied with the whole experience.
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September 2023 by Betty Peladeau
I went to the store in Cary NC. Kyle was my salesman. I am very pleased with the sofa and recliner and table set. Just exactly what I wanted. Kyle was outstanding. Very helpful and knowledgeable with a great personality!!!
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September 2023 by Ryan Smith
Walked in one day. Greeted shortly after walking in. Rich, the sales man, helped us find the chair that would work best for our budget and family needs. Walked out with our chair same day. 10/10 for service and product quality.
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September 2023 by Barbara Stevens
Excellent service in Cary! Rich was a tremendous help when selecting furniture and fabrics. The whole process was easy and we love what we purchased. Highly recommend!!
