-
November 2023 by Seth Riley
Honorable and respectable
-
December 2022 by Pa Pa MacGregor
Great supplier to our organization, we've purchased 100's maybe 1000's of Lenovo ThinkPad series machines over the past +/- 10 yrs. They are always responsive to our needs.
-
November 2020 by Tony
So I pay $2727.17 for a laptop that I had in my possession for 3 hours before it "crashed" and seller refunds me $2181.74. That's almost a $600 difference...really? Stay away from this company.
-
April 2020 by Paola Salazar
Poor customer service from the start. Prices for most product specs are often above what can be found elsewhere. After purchase experience was terrible, once transaction is complete, they don't want to know you. Dissapointing.
-
April 2020 by mike stan
Very negative experience with Laptop Authority. Owner has unfortunately used deceptive means to gain financial benefit. Essentially a loop hole in terms and conditions has allowed him to profit from fraud. This is ongoing and will update with more information once process is complete. In the meantime, BEWARE OF THIS BUSINESS.
-
April 2020 by Mike S.
Terrible business. Buyer beware. Has no problem ripping people off and keeping their money due to technicalities with terms and conditions. I would not recommend dealing with this business. They are only out to take advantage of people.
-
March 2018 by Igor R.
They sent me a laptop by Amazon's mistake. I tried to get in touch with Laptop Authority and stop the shipment before it was sent, but Laptop Authority ignored me and still sent the laptop that I told them (both directly and through Amazon) not to send. Amazon told me to simply send it back, promising I'd get a full refund. Despite what was promised by Amazon, Laptop Authority refused to take it back, unless I pay for the return shipment + 15% "restocking" fee which amounts to about $200. If it's not a scam, I don't know what is. I spent 2 weeks bouncing back and forth between them and Amazon, then ended up giving that laptop (unopened) back to Amazon guy and challenging the charge at my bank. Please learn from my experience and order your computers from a different seller.
-
January 2018 by jarl krone
Polite and helpful had this part I needed for my ThinkPad in stock
