I had an awesome experience. I ran into something face first and the frame of my glasses bent. Phil and Jackie were very helpful. Jackie was very helpful over the phone when I called and had a spare pair of glasses waiting for me, should bending the frame back not work. However Phil was able to bend them back good as new!
March 2024
The staff/management at this store are top notch. Even after several interactions of getting glasses right they always were professional and aimed to please. I highly recommend LensCrafters in Cary NC.
March 2024
Excellent customer service. They really went the extra mile for me.