Moon Audio is recognized for its excellent customer service and knowledgeable staff. Customers appreciate the fast shipping and delivery of products, often at competitive prices. The business has a strong reputation for addressing issues promptly, as demonstrated by its handling of a manufacturer's defect without additional charges. One standout employee, known for his expertise, has received high praise for his professionalism and ability to resolve customer inquiries effectively. Customers have reported positive experiences when seeking recommendations, such as for the WH-1000xm5 headphones, which have proven to be satisfactory choices. Overall, Moon Audio is commended for its commitment to customer satisfaction, knowledgeable staff, and reliable service.
I bought some headphones from their website because they had the best price. They shipped and delivered fast and were exactly what I ordered. Thanks!
November 2023
May I ask why did you take down the Audeze Maxwell gaming headphones completely from your website. And when are you getting your next shipment
November 2023
Received a pair of expensive new headphones with a manufacturer's defect. Moon Audio took care of it promptly, free of charge. They have an excellent reputation for a reason.
