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January 2024 by Alan and Debra Page
I purchased a Tama foot pedal used and you couldn't tell it from brand new. Great price excellent.
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January 2024 by Brian Kelly
Friendly service with a cool selection of used instruments. We ended up getting a great deal on a guitar.
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December 2023 by Damien Evensen
Absolutely horrible service. The guys here seemed frustrated that I was trying to try out a guitar. I'm a 54 year old doctor and collect guitars. I read through other reviews to see if other customers had a similar problem. All the complaints I saw were answered by a form response by the "owner" of this store. It seems like if the owner of this store truly was sorry for the experience the customers had, he would hire someone else besides a couple of failed musicians.
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November 2023 by Justin Davis
Great music shop! There's always a good deal to be found here. I have purchased a fair bit of my personal guitar rig here. You should definitely check their website before buying new. A fair bit of the gear here is basically in new condition or lightly used.
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November 2023 by Harold Thymes
Absolutely horrible service. The guys here seemed frustrated that I was trying to try out a guitar. I'm a 54 year old doctor and collect guitars. I read through other reviews to see if other customers had a similar problem. All the complaints I saw were answered by a form response by the "owner" of this store. It seems like if the owner of this store truly was sorry for the experience the customers had, he would hire someone else besides a couple of failed musicians.
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November 2023 by Wes Davidson
This is far and away. The worst music go round. I have been to. The people that work here know very little about guitars, especially custom guitars. I'm a professional musician and have traveled all over the US and gone to many music go rounds. They are what they are as a used music store, but this one truly is the worst I've ever been to. Just baffled by the necessity of the salesman to only look at reverb and find the " closest matching thing" to the custom guitars I was bringing in. There are many other better options around the Raleigh Durham area to take your business too. Especially if you're trying to sell or buy used gear. I rarely suggest Sam Ash but this was the worst store to do business like this in the Raleigh area.
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October 2023 by Solomon Chan
They asked if I needed help and answered all my questions in depth
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September 2023 by Kyle Dubois
Guitar tech was very helpful with a string situation and installing a new strap for me.Absolute legend.
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July 2023 by J Y
They will buy your equipment, no need to consign. Large selection of guitars, amps, pick ups, drum sets,
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July 2023 by Joshua Bryant
Avoid at all costs. Just post your stuff on Facebook marketplace and interact with the guy that tells you your stuff is worth 10% of what you’re reasonably asking. Same experience as here
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June 2023 by brian blochl
This is a go to place to shed some of your used music gear or instruments. They will promptly test and check out your gear and give you an offer to buy it. The used gear at this store is usually good ,especially if you go to the store. Unlike privately sold used gear, they can let you test and check out the used gear in the store to make sure it sounds great. Staff are very helpful
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May 2023 by alison saine
Incredibly helpful staff who allowed us to try instruments and coached us what to buy for our intermediate student. Prices matched other used equipment stores. Good experience.
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April 2023 by Joey O
Love the business model. Staff is not the most friendly but not a bad place for a decent deal
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February 2023 by Lynn Lohmeyer
Helping my brother move, I took a few items here with no idea what would happen. The guys were friendly and helpful. It took about 20 minutes for them to evaluate everything and offered me more than I expected for them.Very positive experience.
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January 2023 by Alyson Visgauss
Really wish you wouldn't waste peoples' time and gas money telling them you have something you do not after they confirm the product time multiple times with you, prior to deiving from Durham to get it. Not appreciated.