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November 2023 by Kelly L.
It's really hard to find mechanics that you can trust. I had a gas smell coming from the back of the car that another mechanic could not find. The other place replaced something that probably didn't need replacing and then wanted to charge me another diagnostic fee for the same issue. This place went above and beyond and found a hole in the top of my gas tank after lowering the tank to check it. I was pretty ecstatic because I'd been dealing with a gas smell for a year.
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November 2023 by Kevin Webb
The people there are very, very nice and also very knowledgeable when it comes to any vehicle. Plus, if you have a Classic Car, you will want to take it to these guys. And they are much cheaper than any other auto shop that I been since living in Cary NC.
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November 2023 by Daniya S.
Bill and his team are super stars I was really impressed with how quick they were able to see me. I provided my own parts and had installation work completed. I was able to get a really nice deal compared to other places I had inquired about. My appointment was at 9 and done by noon!!!! Bill communicated with me throughout the entirety of my appointment. I was really appreciative of the snacks and coffee provided as well. 10/10 reccommend
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October 2023 by Chris Dimmich
Matt and Bill exhibited extreme patience with me over a couple months and two visits for my 2015 Honda having an intermittent starting problem. Finally, when car was dead I had it towed to the shop where finally fault codes could be seen. The car was then repaired in one day for half what Autopark Honda quoted.Outstanding shop, highly recommended.
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October 2023 by Colin Clark
This place is great and extremely trust worthy. I moved down here about a year ago and my girlfriend suggested using them. I’ve always been skeptical of some mechanic shops that I don’t know very well, but this is the spot to go. Bill, along with Matt, have been nothing short of amazing. His prices are very reasonable, the work is done right, the time frame of getting things done are impeccable too. I would highly highly recommend this place to anyone in search of a new mechanic shop
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October 2023 by Moses Mwangi
Used to take my car to ostensibly established dealership but the service I have been getting at NC Complete is compared to none. The staff are friendly, explain everything to you clearly and in detail and make sure you get your car serviced as fast as they can. This is my plug for anything related to car servicing
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September 2023 by James F
I am sitting in the lobby right now. I came in for a safety inspection. I am so impressed with the people working here I am going to give them a 5 star review. I have a Tesla, but if I had a ICE, I would feel good bringing it here.
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September 2023 by Linds
My car had issues that grounded me on a Friday. I called another mechanic who couldn't get me in until Thursday. Jim was busy but squeezed me in. He was able to identify the problem and fix it quickly for a good price. He won me over as a regular. It's invaluable to have a mechanic that you can trust.
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August 2023 by Todd Nelson
These guys are great and very friendly. I scheduled a 4-wheel alignment and state inspection and they had me in and out in under an hour. They have a very efficient system of quoting and approving work via a texting and website system where they could also submit all documents. I tend to scan all paperwork for service I have done to my cars so this saved a step. I’ll definitely be back.
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August 2023 by Renee Saunders
Best experience for a truck repair I've had in my life! My AC stopped working and turned out my compressor locked up and broke the belt. Bill treated me like an old friend from the start, got me in and out quickly, was upfront and honest, and best of all didn't overcharge me. Loving that cold air!!! Many thanks to the team @ NC Complete Auto!!!
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August 2023 by drtox06
These guys are fantastic! My car started overheating on Friday (of course) and I thought it was the water pump based on the small leak which is beyond my ability. I called and Bill said they could work me in first thing Saturday (nearly everyone is closed or half day only on Sat). They quickly identified the issue (failed o-ring) and gave me an estimate complete with pictures diagramming the problem. They have a great system whereby they notify you via text and you can approve repairs/charges with a simple click- fast and easy. And although my repair requires more rings/gaskets than they quoted they honored the estimate no questions asked. I will certainly be using NC complete auto care for future repairs.
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August 2023 by Sim
My son brought his Honda Civic 2011 to NC Complete Auto Care today. Bill helped to diagnosis his car's air condition issue, refilled his car with AC feon and told him to bring his car back if he notices any issues. My son commented that Bill's service was great and their price is reasonable.Service: Air conditioning
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August 2023 by Emanuel Lissek
Went in for an oil change, inspection and alignment. Bill took his time to answer all my questions and explained everything in detail. The work was done quickly and with high quality. Will return for all my car service needs.
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August 2023 by Michelle M.
Great customer service as always! Bill is super helpful and a delight to talk to!
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July 2023 by Randy Howell
Took my son’s car to NC Complete Autocare for service. Bill was very helpful. He explained everything he found and provided his recommendations. Very pleased with our service. They have a new loyal customer.Service: General repairs & maintenance