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February 2024 by Theodore Feitshans
Friendly staff and a wide variety of products.
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January 2024 by Jake Gwaltney
My experience with Petco was top-notch as I was helped by Ryan. Ryan stopped what he was doing and spent over an hour of his time with my family and I and shared his expertise on reptiles. Ryan went above and beyond and I ended up leaving with a beautiful albino python named “Butter.” I am very satisfied and thankful that we went to the Crossroads Blvd location which is over an hour away from my home. Shout out to Ryan for being such an awesome and knowledgeable dude.
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January 2024 by Deara Alston
Always good ! Employees are very helpful & I’m always satisfied when my dog is well taken care of ☺️
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January 2024 by Evelyn Chapple
The friendly young lady at the front was exceptional. She had my purchase waiting for me at the front desk. Meanwhile she replenished the bags at "The Dog Treat Bar". Wonderful helpful employee ! We will be back.Thanks!
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January 2024 by Cory Shackelford
Honestly, the staff is very knowledgeable and caring. My dog was kidnapped and hasn’t eaten in months and the manager helped us out and took that extra time to make him feel comfortable. He ate finally and passed right out within first 5 minutes of being home.
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January 2024 by Yvonne Varghese
The person that I asked for assistance in deciding if the product that I was purchasing would be appropriate for my needs. He pretended to know what he was talking about, but in reality, he was clueless.Since the person working in the store was so confident I hadn't opened the product until after I left the store.When I did open it and tried to use it, I found that it was totally inappropriate for my needs, and I wound up having to go out of my way at that time to find another store to return it.
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January 2024 by Maple Roads
Best vet care! Amanda the vet tech was super sweet, informative and professional! Took extra care of our Willow. Dr. Swanson was amazing too! Great all around care for our 13 year old girl! They even got us in on the same day we called, highly recommend!
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January 2024 by Alfena Mcdonald
I would not recommend for Grooming. Caroline cut my dogs hair.My dog received a botch haircut. His ears weren’t trimmed,and his haircut was uneven all over.I called to leave a review with the manager and he did not seem to care about my concern. If you’re looking for grooming services,I wound recommend finding another location.
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December 2023 by Melisaa P
Amazing
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November 2023 by Catalina Cabrera
Average local pet store. Had everything needed to set up my first aquarium. went back recently to upgrade my frogs tank and there was a fantastic sale. knocked off a star for the staff really pushing the monthly membership. Overall great place for your everyday needs.
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November 2023 by Cameron Martinez
We have now had two terrible grooming experiences here. I honestly could have cut our dogs better doing it myself at home. Firstly, the groomer (Javiya T) did not know what a puppy cut is? She sheered our dachshund almost down to the skin and there were several red/pink spots that were clearly irritated from whatever went on. We did not ask for a refund this first time and just figured it will grow back. With this knowledge, the second time we brought our dog I asked for a cut that was one inch all around the entire body and head and to cut the face a bit shorter on my Yorkie. When we picked her up it looked as if she had barely been cut at all and her face and ears were still incredibly long. Not to mention, they charged us $66 for this absolutely awful job. I have never had an issue at any Petsmart location and will be taking my dogs there again from here on out.I will give one star because the manager did refund us for the second terrible groom job but frankly, we should've asked for a refund the first time too.Do NOT take your dogs here to be groomed, you can thank me later.
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October 2023 by Matthew Montero Pinales
I had a mostly positive experience here, but there were a few issues that prevented me from giving it 5 stars. The store was very unorganized and needed some cleaning. However, the staff was friendly and helpful, and they had a good selection of pet supplies. So, it's a decent place for pet shopping, but some improvements in store organization and cleanliness would make it even better.
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October 2023 by Sami Suha
A really well organized store with fantastic service. The employees go above and beyond to help the customers. They will spend 20-30 mins telling you about how to take care of the pets and what they need, and you could also tell that they take really good care of the pets and really love them.
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September 2023 by Debbie King
Hi….We visited your store today. We had the most wonderful experience I’ve ever had at any pet store ever.We came to look at some fish. Ryan, was outstanding…!! He was so friendly, and helpful with all of our questions. He is very knowledgeable of fish, and everything about them. Also I had a few questions about parakeets, and he was so helpful with that as well….He definitely knows his job well. We were very impressed with the customer service we received from him. Thank you again, Ryan for all of your help, and kindness…We will see you again soon…!!!!
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September 2023 by Carissa Ausenbaugh
We stopped in here because we were in the area, but we opted to leave without purchasing & visit our normal pet store. This place was FILTHY. The worst part was, we went right at opening! Clearly, no one swept the night before at closing (or even the last few nights, judging by the amount of hair/dust/trash. Also, the restroom trash was already overflowing, & there was so much dust on every surface in the bathroom that I was completely grossed out. We would definitely not go back, but I’m hoping, for the sake of others, that it is not always this bad.