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March 2024 by Steven Gilbert
Kathleen Wilson was extremely helpful/accommodating and went above and beyond to assist me by going beyond store hours to finish what needed to be accomplished. 10/10.
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March 2024 by Ryatt DeMont
staff are very professional, patient, and quick to help out. ive been to a few locations but this one has consistently been the best.
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February 2024 by Joanna D.
I always have a great experience with SECU, with general banking as well as personal and home loans. This location in particular has been very helpful.
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October 2023 by Jason Hunnel
Customer service is garbage here.
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August 2023 by Daniel Bishop
A little slow to get answered but Rashida was incredibly helpful!
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June 2023 by Serena Frierson
I live in Greensboro. I traveled to meet family for dinner. I was very displeased to find this place for ATM purposes and the ATM machine was down. Not a happy customer.
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May 2023 by Helen Ross
The people who work in the offices are RUDE!!The casherirs are nicer but do not ask to speak with a person in the offices they will bite you. I rather make Bussiness in the one on Macedonia Rd. Alll the people there are super nice specially the tellers.
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April 2023 by Norma Z.
The customer service people in the office is RUDE. I went inside there to ask a question and this black lady gave me a face that she will be bitting me any time soon, so I left as soon I could.Too bad this branch get of Bussiness.I love the people at the other branch on 2700 Macedonia Rd the cashiers and people in the offices are amazing so please avoid the one branch on 531 Walnut St. They don't even deserve one start.
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March 2023 by Mike Williams
Cary Walnut Street branch. Agent Keona Phelps assisted me with a CD transaction. She was very courteous and professional.
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February 2023 by sharon foster
They are good about everything it's the loans for me I have been with them over 13yrs and have direct deposit still won't give me a loan but i love there online access its great
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November 2022 by emily Erkert
Bank constantly takes money out of my savings for non existent “overdraft” fees and then proceeds to make me feel stupid when I call and ask about it. 10/10 would not recommend this bank
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October 2022 by Spencer Hughes
The drive thru portion of the bank is often backed up at this location and takes me more than 15 minutes to just deposit money. ??♂️
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September 2022 by Joan Jackson
I opened an account with SECU in 1962. Through all these years I have always found a friendly staff, very efficient in all account transactions. I would never think of going anywhere else to handle my financial needs. Thank you.
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May 2022 by Victoria Wang
Went there at 3:00 P.M when there was no one there, and had to wait ten minutes to receive help. When I finally got to speak to the service’s officer, she was clueless. I had asked a simple question, but she had no idea what I was talking about. Ended up taking thirty minutes for a five minute visit.
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May 2022 by Victoria W.
The financial services officer here is not knowledgeable, and couldn't answer the simple question I asked. She also gave me a look that said "What are you even talking about??" I ended up waiting 20 minutes while she consulted other officers about this topic, and this whole visit ended up taking 30 minutes.
