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January 2022 by Nicole Bobbitt
I went for an appt. Now I would if understood if they called and said we need to cancel but no. They waited till I got there and says we’re not taking appt today bye. Rude!
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November 2021 by dimitry d
Highly inefficient at everything, don't care attitude from pharmacy staff, no info anywhere leading everyone to go in for COVID tests just to find that testing site is outside. Their COVID testing is a useless as it can be, 3 days into the test and still no results, why even do this test. Just go County facilities they are so efficient that you will get results in less than 6 hours even for PCR.
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November 2021 by Aaron Hallberg
Tried to avoid waiting in line for a flu shot by scheduling an appointment. Got there a few minutes early, waited in line for 15 minutes, and was told they were out of flu shots.
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October 2021 by Amber Bass
I was basically screamed at by the Indian lady at the pharmacy. I came to get a covid test and the instructions for how I go about the test was told to me extremely fast and she was moving back and forth. I wasn’t sure if I took the test in front of her because she walked away. In my experience you drive off and come back into the line so I wasn’t sure. As I was coming back she called me literally SCREAMING and being absolutely rude. I just hung up because that is not how you talk to a human being. When I came back (literally in 1 minute) it was a completely different person assisting me who was very nice. Thank you to that lady
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October 2021 by Caroline McGee
I took my sick child to get a Covid test today and the person at the drive thru was irritated and devoid of compassion when I pulled up to the window to get a test for her... And I completely understand that she is burnt, but I promise, I have been vaccinated but my sick child, who is just a child and can't be vaccinated, deserves a little better? I know it is hard dealing with people and illness. I understand that, but we are scared and sick and being kind or polite goes a long way.
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September 2021 by Caroline M.
I took my sick child to get a Covid test today and the person at the drive thru was irritated and devoid of compassion when I pulled up to the window to get a test for her... And I completely understand that she is burnt, but I promise, I have been vaccinated but my sick child, who is just a child and can't be vaccinated, deserves a little better? I know it is hard dealing with people and illness. I understand that, but we are scared and sick and being kind or polite goes a long way.
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September 2021 by Fahad Agga
Opening times are not accurate doesn’t match to the website.I have been going back-and-forth to guess what time they open and what time they close.
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September 2021 by Jojo
Pharmacy is slow. Waited for 45 mins at window than another 30 mins still to not get anything accomplished. Employees moved with no urgency or no apology for the long wait times. This is ridiculous have never had to wait for an "express" script. Definitely not an express experience.. will no longer be going to this walgreens if I could give a no star I would.
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August 2021 by Destiny Young
This place is trash! I took a Covid test Monday at this Walgreens and still haven’t received my results. I called them and was told i have to call Labcorp to get my results. I should’ve been had my results back. Don’t get tested here.
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August 2021 by Megan Mayer
I always have a great experience here. The previous reviews about things taking forever must be coming from people that believe they’re the only person filling a prescription in that store. I assure you, they’re wrong. Everyone wants help from the people in the pharmacy and from what I can tell the patients always far outnumber the techs. They’re always busy but always kind, helpful and seem happy to be at work.
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July 2021 by MrP (Novatone)
Good lord, people are impatient; did everyone else in the area grow up in Boca Raton like me? There are some valid complaints but many I see are whning about having to wait 10 minutes, as if they were born post-2000. The pharmacy staff here are literally running around insanely busy as they are centered around a TON of residential area and are the main pharmacy. Have a little patience and expect a 5-10 minute wait at least at this Walgreens - or better yet drive that extra 5+ minutes to the Walgreens you like so your wait time is 1 minute and see if you can figure out the math later. The pharmacists are probably back there burning off 6k calories a day with the amount of busy they are. This store is not a bad store, just has a lot of folks going to the pharmacy. And no, I'm not an employee here - just someone who thinks the folks in the area of this store in Cary, based on reviews, have extreme expectations. ?♂️
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July 2021 by Janet Couture
I waited to be called as promised in 20 min. For a perscription following cataract surgery. After 40 min. I left and went thru the drive thru. Same person looked at me as if she never saw me and gave me my perscriptiin. Now that I can see, the perscriptiin was filled 5 min. After I was asked to wait.
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June 2021 by Cat R
People aren’t friendly here. Whatever. But today I had to buy a lot of different fibers and such for my daughter who is constipated. The not so friendly cashier didn’t put some of my stuff in the bag! I got home and I checked my receipt, I paid for it but he bagged my stuff. I thought I saw the cashier move something to the side, but I needed to get home. Called to ask if he had it at the front, same guy that was my cashier and he said there was no Metamucil there. Won’t be returning to this horrible Walgreens. Wow!
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May 2021 by Rita Walia
Have been a regular customer for over 25 years. Went during the day today and waited 10 minutes before leaving. Went tonight and arrived right at 8pm (closing time). They kept looking at me but never acknowledged me. Switching pharmacies tomorrow. I would give them a zero if I could.
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January 2021 by Anna
The pharmacy is constantly calling me and harassing me to pick up my prescription the day I put it in. I’ll even get calls from the pharmacist and not the automated calls. It doesn’t help they close earlier than most locations and they’re closed Sundays.The manager at this location is rude. I can’t stand him and I have had constant issues with items that are on sale not ringing up at the right price. He won’t honor reward points on purchases and won’t let you use coupons. I have had to call corporate a few times because I’ll have points on my account that he told me weren’t eligible to use on the items I purchased even though Walgreens told me that was not true.