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February 2023 by Maxine K.
Maxine K. Morrisville is not me. My name is Maxine Kiger 215 Brightmore Drive, Unit 447, Cary, NC 27518I have an account at Harris Teeter and I just want to place a delivery order!!!
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September 2022 by Sam W.
My extended family has been going here for years. Probably never again.When we checked out at 1:00 today, the assistant manager was at a register with the chain across the entry. He said he could help, so we moved over to his checkout. What a mistake. He never asked about the VIC card, so I entered it on the key pad after he started. He was struggling, so apparently he started over. Other employees were around, but seemed reluctant to help him. He moved slower than anyone I've ever seen, and did not know how to check some of the prices. As many other customers around us checked out and left, we were stuck watching snail man silently screw up. Remember this is the assistant manager. We later found the total did not include our VIC number, so the total was $30 more than it should. He also rang up some items more than once. I was truly afraid how long it would take if we tried to get it corrected with this clown in charge, so I just paid and left. Again, this was the assistant manager. I would say he should find a job he can do, maybe something not involving people or arithmetic.Sad, this used to be a pretty good store. Many of the employees are competent and friendly, but this assistant manager is so bad it really could eventually affect the entire business.
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June 2022 by Scott Tingle
Almost 2 years ago I went into Harris Teeter in Cary North Carolina. Which is owned by Kroger now. While in the store I slipped and fell down resulting in a broken leg. I had to have 10 pins and a metal plate put in surgically to help repair the damage. Since then my leg has not been right. The reason I'm telling this is because can you believe that not one person from this company has ever even reached out to ask how I'm doing or anything. I've wrote emails to this company about this without any response back. The manager at the time of the accident treated me like garbage when it happened. Made me take a handicap cart up front because he did not want the scene of the paramedics in his store. I'd say I'm stunned by the lack of care but it's typical of the corporations now that don't give a """""" about no one but that dollar that they make. Well they won't be getting another dime from this person and hopefully anyone else that has had to deal with such disregard for it's customers. This really put a huge strain on my life even to this day. My wife and I are the time of accident we're going through a tough time and the accident and all the money it cost to get through it finally broke it apart for good.My life has been a living hell since this accident. Not all to do with what happened but did not help at all. I guess as long as Kroger or Harris Teeter got out of not helping one of there customers or even checking to see how that person was doing there good. God forbid they might have to do that. Please remember this people not even a phone call or a email to say hope your ok.
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November 2021 by Dr S.
Love this location. They have the best staff! The store is very well kept & organized! My favorite cashier is Dior!! She has the most brightest smile! Even takes the time to place frozen item with frozen etc.. You guys here always make me feel welcomed.
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November 2021 by Robin T.
This is the second time the pharmacist has actually hung up on me after being told they were provided with wrong insurance information, which they were not or just not even attempting to order medication when the script is dropped off instead of waiting unit someone comes in to pick it. She has said in no uncertain words she could "care less if I transfer my scripts elsewhere because I am not happy with her service" and hangs the phone up. We were there to pick the script up at 5:40. It was not available and could not be processed. At 5:45 there is a VM stating it is now ready. I have never been treated so rudely by a pharmacist. As a customer and a prescriber, this kind of behavior should not be tolerated no matter what the situation. In this case, the medication is $1500.00. My doctor did a PA and text me the approval from 2-days ago. Tonight she says we provided her with the wrong insurance or not updated insurance information which anyone knows can be proven to be 100% false. First, I had meds filled with my current insurance, and 2.) she would need the correct insurance to even know a PA was needed. 3.) she filled this RX last month. I have her VM. I am shocked that you let this kind of behavior be tolerated. Most people who are picking up medicine are sick and to be yelled at and not allowed to speak when someone is well is bad enough, but to know she is allowed to treat customers who are sick this way is unbelievable.
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October 2021 by Yael A.
Pleasantly surprised by this Harris Teeter tucked in a shopping complex across the street from the Cary Whole Foods. There are some specialty products here (nori, bok choy, decent tahini) you would also find it at Whole Foods or HMart as well as normal grocery stuff. They don't have White Oak Pastures meat or pastured eggs, but they did have some organic chicken options (Farmer's Focus, Mary's Air Chilled). Even with the VIC card, I find the prices here quite high for everything. Staff was nice though and the store was clean.
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January 2021 by Scratch C.
I've tried to pick online orders from here twice. The first time I waited 35 minutes before someone finally brought the pre-ordered groceries out. I get hone and they weren't even mine. The second time I went and waited 30 minutes before anyone even acknowledged that I was there. Then after the third person came out to ask my name and order I just gave up and cancelled it. This is by far the worst online delivery service around. I can't imagine it being worse and still having business.
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January 2021 by Joya S.
This Harris Teeter location is always well stocked and has better produce than other Harris teeter locations. But since the pandemic I have had the following experience many times in the store. A customer(s) will be marching around the store without a mask, and when I ask the manager to do something I always get the same answer. "We already asked him to wear a mask, and he refused. Company policy is that we cannot ask him to leave or take further action." I asked why they don't ask the maskless shoppers to leave, and the manager always says they aren't allowed. This is the current Harris teeter policy.
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January 2020 by Barry Brown
my hot plate for lunch weighed 2.34lbs it cost me $21.00& some change. a 20oz soda is $2.31.
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December 2019 by Dijano M.
Epic Fail Teeter. Went to get groceries and the store looked like a hurricane was coming. At least 1/2 the shelves were empty. Many items not available. I asked for a couple things that the dept folks checked on but no luck. Told the manager when I left and he said Sorry but was not really very sorry, acted like he really did not care and seemed a little peeved that I had bothered him to tell him the obvious. On top of the convoluted eVic program, I am pretty well shopping at Harris Teeter in Crescent Commons. And that is a shame because I live less than 1/2 mile away. Guess I will drive to get what I need before I return there.
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November 2019 by Angela H.
So I stumbled upon the hot breakfast bar one morning and every since I have been hooked. I love shopping here because of the amazing deals, and I love pizza mondays, but I never knew they had breakfast that starts at 630am, this is a southerners dream. So many options you can fix a plate to go or you can sit in the Starbucks and enjoy. It's a great way to start your day. We all know breakfast is the most important meal of the day.
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July 2019 by John S.
One of the biggest HT's around and usually well stocked but be aware of the "Angry housewives of Cary" who act like they own the store and one thing most of the area Harris Teeter's lack is customer service they act like they are being forced to work their. Bring back Kroger's they were always very high on customer service !
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March 2019 by Travis G.
One of the biggest HTs in the area. Place is huge. Across the street from Whole Foods so they have a hot bar as well as pizza bar, asian bar and wings. Starbucks as well. This place is at least 1/3 bigger than the other stores in town. This one is the biggest but unlike the Harrison location and the new Raleigh location does not have a beer/wine bar inside. Very clean and friendly staff here. Has 2 rows of self scan vs the typical one row at most locations.
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October 2018 by Jerome Spires
good food at the amounts you want grrat price
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June 2018 by Monkee T.
DISCLAIMER: THIS IS AN INDEPENDENT REVIEW. I HAVE NOT BEEN ASKED BY HARRIS TEETER (HT) TO PROVIDE THIS NOR COMPENSATED TO PROVIDE THIS REVIEW! SO LETS GO 'DAHHLINGS', I'M ABOUT TO SPILL ALL THE TEA ON HT! Harris Teeter (HT) is a grocery chain located heavily on the east coast, especially in the south east portion of the US and headquartered outside of Charlotte, NC. While it's owned by Kroger as of 2014, it runs its operations separately and if you keep reading, you'll understand why. Kroger is experiencing plummeting sales, evidenced by their closing several stores this year (2018) and last while Harris Teeter is enjoying tremendous growth as it continues to expand in what is called, "high value communities." Yeah, that's just fancy talk for saying they are only interested in "neighborhoods where people earn lots of moolah and like to spend it at high end stores!" Even so, I love Harris Teeter grocery stores. I haven't been to one yet that disappoints, including this one. HT always comes through. I can always count on finding most of my rare food faves and that means a great deal to me and my family. That includes foods like: - A vast variety of cheeses over by the deli, - Stunning desserts in the bakery cases, - Newly released items on the shelves, - Fabulous selections in the frozen aisles, -Great sushi that can be ordered, pre-packaged or made in front of you - Show-stopping hot food like ribs, pizza and chicken - An amazing salad bar with all the salad fixings you could ask for Yes, I could go on and on because all of that and more are right there for our purchase and enjoyment. Great service is probably their motto at HT! They are one of the few markets that will still carry your groceries ot to your vehicle and refuse your offer to to tip them! (EXPERT TIP: If I ask for help on a carry out to my car, I will still offer the employee a tip and even though they will not take it, I simply express my sincere thanks. That's just simple proper etiquette, so make sure you do that too. A simple "thank you" goes a long way so make sure you use it liberally in life with others.) Going to other chains, especially large discount ones headquartered in Arkansas, are such a chore especially when you have to fight other people for space in line. It's far too stressful! Why put yourself thru all of that when you can enjoy your shopping experience at HT. And guess what? If you're in a rush, you can download the HT app and simply place an "Express Lane" order for any and EVERYTHING you want in the store right from your computer, tablet or smart phone! For example, you can place your order in the morning and pick it up, without getting out of your car, on the way home from work. Whoa, mind blown, right!? But wait, it gets even better. You can try what I do weekly and just have your HT grocery order delivered via SHIPT! You just place an order via the SHIPT app (available in the app store along with the HT app) and your order can be delivered to your FRONT DOOR in under two hours (for a very small fee)! The green t- shirt uniformed shipt personal shopper will even carry the groceries inside to your kitchen if you need help. As a disabled person, that is a tremendous help to me. Now, tell me, who can beat that? Now, let me tell you about the stores in more detail. The bakery is amazing. Check out the desserts, breads, etc. as the items are always fresh and look like they are photoshopped bc they look so perfect. No kidding! The bakery team is always so helpful & accommodating. They will even try to help you with reasonable last minute requests like personalizing a cake or icing some cupcakes. All of the other departments are equally amazing. From the butcher, the seafood counter to dry goods, the entire team is there to enhance your shopping experience. Look for different foods and give them a try! It is completely possible for a great grocery stor
