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January 2024 by Chloro27 Chloro27
Michelle was great , I was in and out , the process of getting a unit was easier than I thought , the price for the size I got was excellent. I was in and out in 20 mins
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December 2023 by Mike Paulson
Awesome place was treated extremely well all needs taken care of Michelle was so much help. It's nice to know that customer service is still number one with them
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November 2023 by Eric Traphagen
Very Professional, courtesy and efficient. I was able to rent four spaces quickly. This is a very well-trained staff, I would recommend the location to anyone.
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November 2023 by Zanna Hyatt
The people there are great... The prices go up is not my favorite thing, but it's close to home. But it's really the people that work there that will keep you coming back!!
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October 2023 by Angel Roberts
Very pleasant people that work there. The storage units are very clean. Michelle is a person that when she sees you and knows something is wrong. She will definitely put a smile on your face.
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October 2023 by Brett
I had been looking for a xlarge box for 3 days dealing with morons at packaging and shipping stores then I walked in this place and was greeted with the best customer service out of all the 8 stores I went to!! including big names... and she found my box in minutes even measured it out her self to make sure!! I highly recommend this place..
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October 2023 by Stephen Jones
Thank you Michelle ! You are absolutely amazing! This lady is top notch everyone. I dont usually do these but she deserves it. I'll be staying here for awhile. Thanks again !
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September 2023 by Plopez15
Great staff! Willing to address all concerns and very attentive to go over policies. Also, VERY friendly. I made a great choice choosing this location!
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August 2023 by Thomas Carey
Michelle was extremely helpful getting me set up for our move. The process was simple where I completed the transaction on my drive down. Clean and secure facility. I highly recommend!
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August 2023 by Tara Scalf
Awesome Service! The lady at the desk was very nice and helpful over the phone. She answered all my questions (which I had many questions) she was courteous the entire call. I went in person to pay because I wanted to buy the lock from them. I am going thru a stressful time and I had a lot on my mind. She made me laugh and turned my day around to a positive vibe!! She went over everything and asked if I wanted to walk up and see the unit first. I will definitely recommend this facility! They get 10 ⭐️’s out of 5!!!! The girl that helped me today (Castle Hayne) deserves a raise!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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August 2023 by Dougie Fresh Hunter
I'm beyond impressed with the customer service from Ms. Jessica at castle hayne location. She went above and beyond with informing us all details and showing us the different size units and how the facility operates. Very much appreciative of the outgoing personality and the kindness she showed! Thank you again for All your help and the reassurance!
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August 2023 by Dougie Fresh
I'm beyond impressed with the customer service from Ms. Jessica at castle hayne location. She went above and beyond with informing us all details and showing us the different size units and how the facility operates. Very much appreciative of the outgoing personality and the kindness she showed! Thank you again for All your help and the reassurance!
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July 2023 by Fay Dalton (Dusty)
Everything from this company has been negative. Under the old ownership it was pleasant to strore my camper there at a reasonable rate. Since Go Store It bought them out, there have been two rate increases in a year, proof of insurance and vehicle registration requirements that I already provide to the state of NC. It seems like they are trying to get rid of all the campers and I'm not happy about it. For $1100 a month this should be a better experience.
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July 2023 by Alyssa LaFontaine
I have nothing but good things to say. First off, Michelle was professional pleasant and made it easy to handle my needs. I would recommend this storage facility just because of her! There are many to choose from in Wilmington; but I would choose this one in a heartbeat! The property itself looks immaculate and the storage units are perfect and clean for my personal belongings. I have already told friends and family about this specific location.
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July 2023 by Micallah Perez
This facility has come a long way! Michelle in the office is pleasant to work with and makes the process a breeze! 5 stars for me!
