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April 2022 by James R.
Fist thing is this is the 3rd time in two weeks i have had a problem with the pharmacy. my son, wife and myself have had problems getting our prescriptions, first my son had a prescription for his advair inhaler, they said insurance would not cover it and it was almost 100.00 dollars. come to find out insurance needed a 90 day supply and they where trying to fill a 30 day supply. mt wife had to go in after several days of this and the person who she spoke to said ok and took 3 boxes off the shelf, billed it and it was done that easy. why didnt they do it in the first place. seems like it depends on who is helping you. I just had the same this happen. they wanted to put a prescription on a discount card and told me my insurance would not cover it. the price was 97.00 dollars. I got home and looked up ,my plan and it said that insurance would cover a 30 day supply for my medication for a couple of months then i would have to go to the 90 day supply. I called them to explain this and they now said it was wrote for one or two tablets and insurance would not cover two tablets a day. I told them to fill it for one a day then. all the sudden it will go through insurance, and alot less than they wanted on the discount card. my wife was trying to fill a prescription and they contacted a doctor for a refill. the problem was they contacted a doctor that was not my wifes to refil it. All this in the last two weeks. We have found that some of the people working in the pharmacy will take a minute and try to help figure it out. and those individuals can fix things on the spot most of the time, while others just do not even want to try. Sorry attitudes by few makes the whole team look really bad.
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April 2021 by Michael Powell
The pharmacist Winny was very rude to me. shop small
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March 2021 by Mike P.
People working the front of store are great. Pharmacy is extremely rude I absolutely dread when I have to pick up my meds here
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December 2019 by Marie P.
I came in late and they were able to fill my script, but weren't able to give me my flu shot. Since it was the second CVS I attempted to get a flu shot from that day, I was pretty disappointed. Still, it didn't take too long to get my script. Also, the pharmacy tech managed to get my script released from the location that didn't fill it in time from the morning, even though she told me they didn't pick up their phone. I got a 20% of coupon and was really excited. I picked out $80 worth of stuff. When I got to the register, I found out that in the fine print, it excluded sale items. I was annoyed and put back all my stuff because I wouldn't have gotten it if not for the coupon. The sales and Extrabucks promotions were clearly marked, so this location at least had that going for it.
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August 2019 by Carrie F.
Horrific service. Cashier geeeted me when I came in. She sent me in the direction of a vitamin I was prescribed. I went and looked and looked. I went to pharmacy and spoke with a dark haired, young lady, probably in her 20s. I asked her to help me. She made no bones about telling me, it wasnt her job and to ask the cashier, because they stock the shelves. The cashier was left to man the rest, of the store alone. 4 people were in the pharmacy. 2 people are currently in line, for the cashier. What kind of service is that?