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November 2023 by Evan Pfeil
This location did not know how to process the rental on the tablet. They gave me the tablet to see if I could figure it out. I literally rented myself the trailer. The location could not confirm that the trailer was hooked up correctly to my vehicle. I was told “I don’t know anything about trucks or trailers”. This location also did not know how to return the rental either. Luckily the person who checked me in was younger and could figure out how to work a tablet. I had to wait 20 minutes to get the trailer returned because there was only one attendant and he had to cash customers out and not be able to help the U-Haul customer. This location should not be able to rent these vehicles. The whole experience was awful and I should receive my money back for renting myself the trailer and not getting confirmation if it was hooked up correctly.
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August 2021 by Jennifer Willetts
Rented a truck from them for 2 days returned it done the online check in and they are still trying to charge me for 2 extra days. Needless to say they won't be getting their money bc they are blocked from my card. I called customer service they to me there was nothing they could do. I needed to pay the 2 extra days. I think not. Not when I followed directions and they ended up closing early the day it was due back. Returned it at 2pm and they were closed on. Weekday.
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August 2021 by J-dub
Rented a truck from them for 2 days returned it done the online check in and they are still trying to charge me for 2 extra days. Needless to say they won't be getting their money bc they are blocked from my card. I called customer service they to me there was nothing they could do. I needed to pay the 2 extra days. I think not. Not when I followed directions and they ended up closing early the day it was due back. Returned it at 2pm and they were closed on. Weekday.
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July 2021 by Dennis H.
The owner is awesome! ? Wish I could say the same for his helper with the attitude ?
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July 2021 by Dennis Hill
The owner is awesome! ? Wish I could say the same for his helper with the attitude ?
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July 2021 by Rothie Simmons
A pleasant experience everyone is very knowledgeable and helpful
