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February 2024 by Peter Jasion
Needed a new battery. And they installed it in about 15 minutes. Excellent place!
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January 2024 by Andre Novak
Needed wiper blades. They had the right ones and installed them for us.
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November 2023 by Q. Twins
Replaced a starter under warranty without any issues. Angel was helpful.
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November 2023 by C.
I am immensely grateful for the exceptional assistance I received from Tara and Aaron at Advance Auto Parts. Their kindness and empathy were truly remarkable. After the store had closed, they went above and beyond to help me replace my car battery, ensuring my safety and peace of mind. Their willingness to assist me, even in their personal time, speaks volumes about their dedication to customer service. Their actions turned a distressing situation into a reassuring experience. I deeply appreciate their help and commend them for their exceptional service. Thank you, Tara and Aaron, for your kindness and support during my time of need.
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November 2023 by Sri
Manager lied about company policy and needs to be trained properly ?.Name drops people like a know it all. Better goto a different store.
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September 2023 by Katie Yates
I cannot speak highly enough about Angel at the Advanced Auto Parts off of Fordham Boulevard. He was incredibly knowledgeable and went above and beyond for me when I needed a replacement battery in a pinch. He took the time to help me replace the battery in my mini cooper and ensured it was registered and reset properly.
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September 2023 by Marta Avery
Love shopping there for my car needs
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September 2023 by Quinn Slaven
Absolutely incredible experience here. The staff was helpful— went above and beyond to help me diagnose the issue with my battery, cleaned the cables, and replaced in a matter of minutes. 10/10 would recommend for all drivers in the area.
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July 2023 by sharon Flowe
I got stranded here waiting for AAA for a couple of hours and they were so so nice and helpful! The two workers who worked Monday night were the nicest guys who made sure I was comfortable and tried everything to help me :)
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May 2023 by Mary C.
Great job by Daya who checked my battery and alternator, and everything was good. Than you girl, you rock!
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February 2023 by Gary Rosenfield
The associate at the AAP store on Airport Boulevard took the time to research and explain what part I needed. Much better than the Autozone store associate in Morrisville, who was a bit lazy about offering assistance.
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January 2023 by Jeff Philips
This place never ceases to amaze me. I went in for a car battery and they installed it for free. They are very helpful and knowledgeable.
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January 2023 by malive
Great experience with warranty battery replacement.I had bought a platinum die hard battery less than a year ago. It didn’t start on the first really cold morning in December and wouldn’t start again even when temperatures warmed up. I didn’t have the paper receipt and had to go through old credit card invoices to find the date I bought it. I contacted the customer service text line and they were able to email me a copy of the receipt.I jump started the car and drove to Advance. I was helped by Angel, who was great! Battery tested with really low voltage and wouldn’t crank over when tried to start. He gave it a quick charge and tried to start again. He thought the alternator might be bad and not charging battery, but couldn’t test it as car wouldn’t turn over.Angel replaced my battery under warranty. After he installed it, he tested the alternator, which tested ok.Super happy with my experience getting my receipt and then having a helpful technician diagnose and solve my issue.
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November 2022 by Gregg Burke
I turn signals in my Jeep stopped working, and the store didn't have the part I needed, so an employee suggested that I go to the website and see if they have it in stock at another location. They didn't have any stores close, but I was able to order it online. The part arrived outside of the box in an envelope, which tells me it was a return that was restocked. I spent an hour taking apart my car, and getting the piece in, and it was defective. On the receipt it says i can return it to any store for a refund. I brought it to the Chapel Hill location on Fordham Blvd. & the manager, Manny, told me that because the product was opened, he could not refund my purchase. As I tried to explain that the product was not even in the box when it arrived, he was dismissive, and told me that it was an electronic part, & he doesn't accept returns of electronic components. The manager then walked away and went to help someone else, so I walked out in a pretty angry mood and decided to try the Carrboro store where I got excellent service and was taken care of. Manny cost his store a loyal customer of more than 15 years. But it's fine. The Carrboro store is only another 5-10 minutes down the road, depending on traffic, and it's worth the trip!
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November 2022 by Billy Murphy
Great customer service. Caring and hardworking staff. Nygae was extremely helpful with a car battery installation and is one of the kindest, most genuine employees I have ever encountered.
