Avis Car Rental
Car RentalHours:
233 S Elliott Rd, Chapel Hill NC 27514 Hours
About Avis Car Rental
Avis Car Rental in Chapel Hill receives mixed reviews, with experiences varying significantly. Several customers report excellent service, describing transactions as smooth and praising the professional and friendly staff. Some renters received very nice new cars, upgrades, and found the vehicles spotless. Positive experiences highlight great prices, the honoring of reservations made online or by phone, and helpful actions like returning lost items. However, other reviews warn of serious problems. One customer reports a reservation made weeks in advance was not honored, resulting in canceled travel plans and criticism of unacceptable business practices and a nonchalant attitude from staff. This negative experience advises others to avoid the location. An update from a previously dissatisfied customer notes a dramatic improvement, with the same clerk providing kind and quick service on a later visit. The location's reliability appears inconsistent, with some recommending it highly while others had a very poor experience.
Most Recent Reviews
June 2026
Customer service was awesome kind very informative You have won our service over to budget.
June 2026
Agit gave me perfect customer service. He was able to get me in and out without any issues. I will definitely be back to this location. Thanks again.
May 2026
Loved the car. Ajit was super sweet and helpful. Very accommodating.
100% would recommend
More Comments(109)
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- Chapel Hill, North Carolina