Avis Car Rental
Car RentalHours:
233 S Elliott Rd, Chapel Hill NC 27514 Hours
About Avis Car Rental
Avis Car Rental in Chapel Hill receives mixed reviews, with experiences varying significantly. Several customers report excellent service, describing transactions as smooth and praising the professional and friendly staff. Some renters received very nice new cars, upgrades, and found the vehicles spotless. Positive experiences highlight great prices, the honoring of reservations made online or by phone, and helpful actions like returning lost items. However, other reviews warn of serious problems. One customer reports a reservation made weeks in advance was not honored, resulting in canceled travel plans and criticism of unacceptable business practices and a nonchalant attitude from staff. This negative experience advises others to avoid the location. An update from a previously dissatisfied customer notes a dramatic improvement, with the same clerk providing kind and quick service on a later visit. The location's reliability appears inconsistent, with some recommending it highly while others had a very poor experience.
Most Recent Reviews
September 2026
Incredible service from start to finish. Ajit helped me to make sure everything was smooth and easy for my trip to Georgia. An absolute pleasure. My Mazda was clean and perfectly well-functioning.
September 2026
Such a great local office! We love renting here. We get such great friendly service. It’s amazing.
July 2026
Customer service was great and no issues with the car.
More Comments(116)
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- Chapel Hill, North Carolina
