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June 2025 by Diane W.
Well managed facility, friendly and helpful staff. The facility is very clean and I have not seen any sign of vermin. The units are basic and generally well maintained, but I found an occasional spray of garage door lubrication has made raising the doors much easier for me. Drive-up access was a must, so I was willing to pass several other storages places closer to home. I knocked off one star for the problematic exit onto Old Lystra Rd, which is in the middle of a blind curve. I’ve had a couple of heart-stopping close calls because of speed demons zooming down Old Lystra. Situation could be remedied with mirrors erected opposite the driveway.
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June 2025 by JoAnne
Company has always been responsive to my requests and quickly. I appreciate that. This is an older franchise but it is maintained well and has been good for my purposes
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June 2025 by Alexander McLanahan
The storage facilities are great and the employees are always willing to help. Recommend to others!
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November 2024 by Kathy Whaley
Received great technical assistance and support from Jennifer today. Very helpful with examining costs and pricing services. Some great deals available online which I investigated further. So nice to discuss services with a real person!
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October 2024 by Sally Corr
The staff, especially Kerri, have treated me as a special renter. They are always there for me whenever I need them!! Thank you!!
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October 2024 by Rob Morris
Folks are friendly and provide great support. Storage units are well maintained.
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October 2024 by Rafael Ortega
Great communication, friendly, nice facilities for the price.
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July 2024 by Adrian Fahrer
Easy access wherever you are located, wonderful service and great facilities.
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July 2024 by Daryl White Jr
Good place nice area
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July 2024 by myra morley
American Storage was truly great to work with. Each time I contacted them they were responsive. The price was best in the area too. Thank you for the excellent service.
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July 2024 by M. Sasser
Very organized and helpful.
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July 2024 by Jay Tombaugh
Let me share what I believe is very important information for anyone considering renting a unit here. First, the staff is excellent... everyone I dealt with was both professional and personable, always willing to help. The facility itself is fine, apparently clean and updated. The problem, at least as I see it, involves the actual storage units. I originally rented a 5 by 5 unit; unfortunately, the access to that unit was only 35 inches wide! I had 25 square feet of storage, but could not get anything wider than 35 inches through the door! I have rented many units in the past and know this is not typical - a 5 by 5 unit should have an access width of slightly less than 5 feet. I was forced to rent the next largest size (10 x 10) at more expense. I do not know if all of the units at this facility have access doors that are significantly smaller than the stated size of the unit. But, it is a question you might want to ask before signing the rental contract. By the way, I did send an email to the owner of the facility explaining my frustration. He did not respond.
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March 2024 by Shawn Allen
Easy to set up and sign the lease. Everything was over the phone and convenient.
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December 2023 by Jordan Louis
Jennifer goes out of her way to be upfront courteous and is exceptionally well informed on all aspects of client's concerns and needs. Awesome representative for American Self Storage!!
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October 2023 by Kimberly Bronson
Make sure you work with them directly! They are a dream to work with.
