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March 2024 by Naveed Moeed
It‘s Cook Out. A southern chain with southern stylings. There is little doubt why it outstrips the other fast food joints and national franchises. The consistency is spot on, you know what you’re getting every time.
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March 2024 by Wael Alzoubi
Service a little slow sometimes and people are weird there or loud annoying people but usually not too bad. mcdpnalds >>>>
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March 2024 by Elizabeth Stupke
lady training the guy at the window was rude. I Basically wanted to check my order and ask for a receipt bc past orders have missed items but she told the guy hurry up close the window and say bye after he gave me the correct sauce. Left with still part of my order missing again. Really ticked. And pretty bad customer service for someone who’s trying to train the guy at the window. To add my sister had went through prior and she knew exactly what i was talking about bc she had the same experience. Luckily her order was fine but the customer service itself was really not the same as it’s been in the past. Even though we’ve had orders that haven’t been correct we still come back bc of the friendly service. Tonight was a complete let down.
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January 2024 by Glenn R.
Food was ready very fast - drive through efficient and friendlyHad grilled chicken sandwhich - quite good.french fries could've used more cook time - but drive thru is buyer beware
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January 2024 by Nicholas Majeska
I've not once gone into that store and the staff isn't smiling. The food is amazing every time, even when they're super busy.. The manager Nate and cashier Antoney were just the best and made our night much better.
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January 2024 by Darryl Harrington
Didn't even order. Stood in line 8 minutes without even being
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December 2023 by Mlek Almaraisi
I was hungry but when i saw this i didn’t eat for the rest of the day. Everyone knows that the end part of a tomato is trash. How money greedy can you be to put this in someone’s food. This was in my spicy crispy chicken sandwich. ???
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December 2023 by Tania
NASTY COOKOUT!!!! This is the second time this happens . RAW CHICKEN. They can never seem to fully cook their chicken. Plus they gave me the wrong tray on one of the two trays I ordered.Order number 1478. Cashier: Kailey12/18 10:55 pm
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December 2023 by Scott Watkins
First time here, credit card machine broken; second around time was a charm. Great food, parking lot configuration is traditional Cookout, know your tray and follow the cones going in. Order was quick and precise, line moved rapidly, food was hot and ready to roll. Preferred Tray: Reg cue sandwich, puppies and quesadilla with a Cheerwine or the only other alternative Huge Sweet Tea.
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December 2023 by Amber Chase
Order# 1344 from 12/08/22, Cashier: Atoney.Never had an issue at this location, our orders have always been perfect and timely. But tonight, we were rushed and had to get home before the traffic got too bad on 15-501.So we ordered 2 cookout trays. My husband got exactly what he ordered, heck they even overloaded his fries. But for my tray, they forgot both sides! I only got my burger, but they sure as heck charged me for both sides. Of course, they would forget the pregnant lady's sides. Just very disappointing for a place that has had a good rep since it first opened.
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December 2023 by Joey T.
Truly the most insane and hard to read menu I have ever looked at. It is like The Room or the Maryland flag - it's so bad it's actually great. Love the options, speed, and general vibe of the gritty greasy burger shack.
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December 2023 by Alice K.
Known as a greasy burger joint for hungover college kids, but 5 stars for the strawberry cheesecake milkshake! $4.99 for a good 16 oz size. Way better than In N Out Milkshakes. 44 flavors to choose from, with seasonal flavors (eggnog and peppermint for December). Real chunks of cheesecake in the shake. Friend tried eggnog and definitely tasted eggnog.
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November 2023 by Danielle L
Chapel hill drivers have no sense of direction. The cones are out for a reason. Get between them so traffic can run smoothly in the parking lot. It’s obviously a drive thru lane and a lane for customers to exit from. Y’all take up both lanes even with the cones guiding the directions.Ain’t nobody about to stand outside in the cold to direct traffic THATS WHAT THE CONES ARE FOR ?
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October 2023 by N R
Don't buy the pumpkin shake. It's just bland barely flavored pumpkin ice cream with chunks of pie crust mixed in it which is just really weird and disgusting. It would be better if they had added at least some chunks of real pumpkin attached to the crust but the fact that the shake barely even tastes like pumpkin makes the crest pieces in there even more bizarre.
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October 2023 by Christopher Sanderford
Probably the best & nicest Cook Out I've ever seen. Quick great food at a great cost. & blue cook out shirts were 1.99 each!
