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February 2024 by Shunwel R
Zae, E, and Christina were all very helpful when I went to get my tires changed. The process was very smooth and quick. I would definitely recommend coming to the Pep Boys located on Franklin Street!
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February 2024 by Traci Powell
Here at pep boys was an awesome experience.. Ms. Christine was very nice she has a beautiful soul and beautiful inside and out.. ? Zay and E gave me a fair price, they're fast and efficient. Of course everyone was nice and welcoming..I'm coming back for sure.
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February 2024 by Lynette Mason
Dan is the greatest and the short one named E was okay too
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February 2024 by Ashley Nix
Jay did my oil change and did a wonderful job!
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February 2024 by Stan BEEKS
Excellent service!
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January 2024 by Amber H
I had a great experience at the location off Franklin St. Zayy was great!
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January 2024 by Lauren Crowe
Always provide quick service and very helpful.
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January 2024 by Deborah Sheridan
Very helpful!
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January 2024 by Danny Wilkerson
Love the atmosphere, team ?
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January 2024 by Alex Breskin
Came in to purchase new tires. The person who helped me choose the right tires was great and I was happy with the results. The reason for the less than 5 star review is that after choosing the tires and agreeing to the service, I priced everything out on the Pep Boys website and it was ~$50 less than what I was charged, specifically the road hazard warranty on the tires. When I went to pick up the vehicle I asked about this, and the person just told me that the online price and in-store price are different and that I should have just done everything online if I wanted the lower price. I spent over $1000 at their store, they should have honored their advertised prices.
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January 2024 by Chason Hine
Super fast service!
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January 2024 by Brandon Sharp
Great CS!
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January 2024 by John Clark
They were fantastic! Took care of our car’s hood issue and were extremely helpful and courteous! Definitely recommend!
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January 2024 by Lesley Hobbs
The store is open and the cashier is nowhere to be found after 30 minutes.
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January 2024 by Marcia Leonard
Was helped by Zayy. He checked my tires and filled them. He is friendly , polite and very efficient. I am very pleased with my experience at pep boys in Chapel Hill