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March 2024 by Brenda Portales
Prices too high!!!
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December 2023 by Douglas Maggs
Charged me for item on representation that item I was buying was in stock. After transaction was complete they admitted to not having what they just "sold" me. Made me jump through hoops to process my "return" and would not acknowledge it was entirely their mistake. I found staff unhelpful and impolite.
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December 2023 by Kevin Smith
This review is for the photo department, I've had good experiences with the pharmacy. Two years in a row now I've ordered calendars online, paid online and then they charge me again when I go to pick up. Last year they tried it on me and I caught them. Unfortunately I was out of town and had to ask my girlfriend to pick them up this year. They charged her in the store and I was also charged. You suck walgreens and I bet the calendars do too. I'll start getting them somewhere else next year.Edit: called this morning about it and was treated to rude, unhelpful customer service. The lady repeatedly cut me off while I was talking and she was noticeably annoyed by my call.
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November 2023 by Rychelle R.
Write a Review for WalgreensAfter yet another bad experience at a Walgreeens, and at this one in particular, I felt compelled to write a review. I do hope someone is reading them and listening to customer complaints, which go back a long way here on yelp.My complaints are mainly about the pharmacy and its rude pharmacist, who gave her name only as Samantha. 1) Two months ago a made an appointment for a covid booster and a flu vaccine. I arrived on time for my appointment, but was told that the pharmacist was about to go to lunch and that I'd have to wait 30 minutes to scheduled receive my vaccines. Mind you, the pharmacist does not administer the shots, and needs only to review the syringes before the medication is administered by a tech. I had a confirmed appointment that had been on the books for a week. Perhaps the pharmacist could have taken her break before my appointment or after? Perhaps she could have quickly checked to doses so that my appointment would not be delayed. But she decided that her break should be during my appointment, and that I should wait for her. This is how she, as a representative of Walgreens, values their customers.2) More recently, I went in to pick up two scripts. I duly stood in line waiting to be called to the counter. Samantha, the pharmacist mentioned in the previous incident, was staffing the window. She called me forward, turned to chat for a minute with her colleague while I stood there waiting, then turned back toward me and said loudly (through the plexiglass) that I should return to the line because she had another customer. As loudly as she was speaking, I assumed she was talking to someone behind me, since no one else was in front of me in line. But she said it again, ordered me back to the line, and invited a seated young blonde woman to take my place. Samantha could have asked a colleague to take the woman at the next register, which was operating and free. She could have stepped to that register herself and apologized as she asked me to wait for a few more minutes. When I suggested this, Samantha became combative, and asked me if we were going to "have a problem," as if I were an unruly customer and she intended to call authorities. At this point she told someone else to ring me out, who then had problems doing so. This second employee took my scripts back to Samantha, who tore open the sealed bag, opened my script bottle with her bare hands and without wearing a mask, then recapped it, placed it back in the bag, and had the employee give it back to me. I inquired as to the nature of the problem, and was given a garbled excuse. I am unsure that I will take this medication, and will ask my doctor to send a new script elsewhere.Long, long story short, Samantha is a mean Karen who has no interest in customer service or really in doing her job as a trained professional who must also represent well the company she works for. She is unkempt (for a pharmacist whose personal cleanliness is central to keeping patients safe and healthy) and agressive. She is a bully and is unprofessional.From other reviews, it seems that all of the Chapel Hill Walgreens are in a good deal of personnel, professionalism, and morale trouble.
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October 2023 by Alyson Scoltock
Pharmacy is understaffed and overworked. I have used this pharmacy since they opened but I am switching to Harris Teeter. I made an appointment for 2 vaccinations. When I came in they were out of one vaccine. Plus there were 5 people already waiting for vaccines.
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September 2023 by Soni P.
This Walgreens store has terrible customer service at its pharmacy location! they always get the prescription wrong and take over a day to fill the prescription. The 2 women who work at pharmacy are extremely rude to talk to. It is a pity it is allowed to stay open!
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September 2023 by Beth W.
If I could give zero stars I would. I have pcos/endo and CANNOT miss a dose of my birth control or I get extreme breakthrough pain and bleeding. I sent them the rx OVER SIXTY days before I needed it refilled. They didn't have it ordered apparently because a week before I was supposed to pick it up they send me something about it being in order/delayed which I assumed they'd have it on time. THEY DIDN'T. I have spent all day trying to find a pharmacy to fill this medication and found nowhere since this pharmacy didn't do their job and order it ahead of time. So now i'm going without my medicine. I will never go to a walgreens again period.
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June 2023 by Meri M.
The 2 women I dealt with at the pharmacy were the most useless and obnoxious employees I've dealt with anywhere in years. There was a problem with my rx and they both refused to help me at all. They said my rx was "unauthorized" in their system and they didn't have my dosage anyway. They had "no idea" when it will be back in stock, wouldn't contact my Dr, wouldn't transfer my rx to another pharmacy or see if any other Walgreens had it in stock. I finally asked one woman if they help customers at all, and she just walked away.! Stay away from this garbage pharmacy. I'm actually disgusted enough to call corporate.
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May 2023 by Joe O.
This Walgreens pharmacy is the is the worst pharmacy I have everhad to deal with. Unfortunately they are Blue Cross Blue Shield preferredpharmacy.
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April 2023 by Mahta Nazari
very rude staff in person or on the phone
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February 2023 by Google user
This is the worst pharmacy I have ever been to. They never have common medication in stock (amoxicillin, albuterol). They don’t answer the phone so if you want to call to confirm a prescription is ready, it’s not an option. Instead you have to physically go there, wait in line (there’s ALWAYS a line), then find out they don’t have what you need or wait for them to fill it because they still haven’t done so even after receiving the request from the doctors office 2 days earlier. DO NOT. I repeat DO NOT get your prescriptions filled here. You will regret it.
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February 2023 by Chelsea Ragan
This is the worst pharmacy I have ever been to. They never have common medication in stock (amoxicillin, albuterol). They don’t answer the phone so if you want to call to confirm a prescription is ready, it’s not an option. Instead you have to physically go there, wait in line (there’s ALWAYS a line), then find out they don’t have what you need or wait for them to fill it because they still haven’t done so even after receiving the request from the doctors office 2 days earlier. DO NOT. I repeat DO NOT get your prescriptions filled here. You will regret it.
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November 2022 by Marleen Callinicos
Impossible to reach by phone.
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November 2022 by Lucious R.
I never had good experience with this place. Always had issues with prescription medications. Always has to argue with the staff at the counter for anything.
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October 2022 by Bart Bartlett
Pharmacy line kinda blows!