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July 2024 by Tiffany Drummer
If I could give this place a zero stars that what I would do! They are the worst I have been telling them four 2 1/2 months to come get the item that I have they keep making excuses that they are short staff then will set a pick up date and not show but tell me that no one was home. Mind you that I told them there is always someone at the home Mario called my phone serval times a day while I’m at work and couldn’t answer. They then started calling my sister’s phone discussing my account with her without my permission. He also told us that another employee there was terminated and the reason why, that was not our business to know. Now they have another store calling me about this item that I have told them many many time to come and get because I’m feeling harassed at this point
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April 2024 by William Reid Jr
This was my first time shopping at Aarons and it was an extremely pleasant experience. Dericka is an absolutely amazing sales associate. Her customer service and knowledge of products is second to none. She was kind, courteous, honest and very helpful. Mario delivered my entire living room set to the second floor by himself. He never complained, griped or frowned. He made sure that everything was exactly the way that I wanted it before he left my home. The fact that he delivered everything by himself was truly impressive. I'll definitely be shopping at this location again very soon.
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February 2024 by W Davis
customer service is definitely not within use with the young adult who speaks with you about questions an concerns very rude, it's a way to speak with new account holders,smh , really ready to terminate lease
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January 2024 by Elisa Rice
MARIO IS VERY RUDE, HE STATES THATS HIS NAME AND HE’S A MANAGER VERY UNPROFESSIONAL HE NEEDS TO CHANGE HIS ATTITUDE WHEN U CALL SOMEBODY AND THEN CALL THE WRONG NUMBER I WILL NEVER DO BUSINESS HERE N WOULDN’T RECOMMEND NOBODY EITHER.
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January 2024 by Ciera McAllister
For the past 5 years i have been doing business with Aarons and I’m not disappointed I do miss the ladies from the Pineville location we became family if y’all see this hey and I miss y’all
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November 2023 by Mel Wright
I placed it online order for delivery and I haven't heard anything about the deliveries scheduled time or anything but my next payment is due on the 1st of November.
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November 2023 by Antonio Harris
The management staff is very rude and inconsistent as well as inconvenient. The manager name Mario was extremely rude, and acted is if my situation was nothing as a customer. I would recommend not using this company. These people are very rude and mean
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June 2023 by Neet
I am purchasing a washing machine and dryer. However I can get no assistance on service of the machines. They lied and said someone was coming o. Thursday and when I called back to confirm Bill told me that he could not find me on the schedule.
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June 2023 by Anthony McKinney
Absolute trash.
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June 2023 by Sean Wissel
Rhayn is awesome
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May 2023 by nisha alexander
They have the worst customer service I walked in was not greeted wasn’t asked if I could help you with anything,you had one guy in the office you had a guy and lady on one computer is just sad. For a company to have rude staff and service. I’m guessing they don’t want our kind to shop in they store poor service. If I could give them a 0 I would.
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May 2023 by Crystal Stradford
The customer service at this location is just horrible!! I have had so many people lie to me that it’s not even funny!! I will never, ever be a customer with Aaron’s again because of this awful experience!!
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February 2023 by Kieyotia Whitted
I don't recall her name but the female associate had a horrible attitude and was very condescending. She was being VERY RUDE when I explained my situation and cut me off and hung up. The female employee who worked on 2/15/23 around 4 pm should be fired.
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February 2023 by Arneda Roseann Ferro
I am purchasing a washing machine and dryer. However I can get no assistance on service of the machines. They lied and said someone was coming o. Thursday and when I called back to confirm Bill told me that he could not find me on the schedule.
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June 2022 by Joel E. Williams
Very helpful staff
