-
September 2023 by Joseph Nasrallah
I showed up with no idea what I wanted, and their sales staff took the time to show me plenty of great cars. More importantly, they also explained to me the best way to get financed and didn't waste my time recommending things I didn't want. I really appreciate how much care they put into having me as a customer. Thank you!
-
September 2023 by Joseph Denniston
Shout out to Mindy thank you for the 2017 rav 4. Very nice employees and great costumer service.
-
July 2023 by WALLY MARK
Great selections.vehicles for every budget.friendly staff.
-
February 2023 by Design
Bought a 2010 Toyota Sequoia from here. Runs like a champ! Mason helped me every step of the way.
-
November 2022 by Valerie Maynor
I paid 5000 for a car that the owner of car lot told me it was a good car and check engine light on it has a lot of things wrong with it am very upset that I paid that much for a 2007 and got a lemon
-
November 2022 by Two Of You Charlotte
Not impressed at all. They didn’t know their own inventory, cars weren’t clean, and the one I saw on the website days ago wasn’t ready to test drive today. “Maybe it’s ready Tuesday?” No thank you, I had cash in hand today. Guess they didn’t want the money.
-
July 2022 by Anthony merino
This dealership is irresponsible! It's been months that my sister has paid her car off early. She has been trying to get her title since April at least we are about to be in July. It's not unreasonable that we are mad, nor is it disrespectful when we call you out on the shear stupidity of the situation . She financed through the dealership. They now claim that a credit union has the title. How is this so? She has spent countless hours driving to the dealership, to the credit union, back home in Concord. Don't waste your time here! BUYERS BEWARE!! YOU MAY NOT GET YOUR TITLE. Reporting them to the attorney General! They will sell you in a heartbeat but any issues you have and they will seem clueless or shady. Just a real warning!
-
March 2022 by She A.
i got a 2016 Ford Fiesta from mason He told me it was a 2017 Ford and also so many thing started happening to the car spent 8000 dollars on that car and I took it to the car wash and I came out my mirror was missing a chunk and just watch out when you go to somebody like that they WILL RIP YOU OFF
-
February 2022 by Mirian Gonzalez 09
Tank you so much for this Nissan Quest.you made my dream come true. My children love it. I couldn’t be happier with my purchase..
-
February 2022 by Mary Hall
Our family has bought four cars from Ace Auto Brokers and has been very satisfied. We just bought a 5th car for our daughter. They are professional, friendly, and will take the time to listen and look for the car that you want. They are currently looking for another Lexus SUV for us since our daughter had an accident in the last one. Talk with Mason or Dee - I promise that you will walk away a satisfied customer, and you will keep coming back. We have also shared this company's information with our friends, and you will, too!THANK YOU, ACE AUTO BROKERS, for making our family very happy and for providing us with the cars and service that we need! We will continue to recommend our friends to you! BLESSINGS!!!Richard & Mary Hall
-
February 2022 by teena xiong
The people that worked here were very nice towards us and were very helpful throughout the process of purchasing our car. We enjoyed them very much and the day of purchasing our vehicle we asked if they would please mail it out to us since we live very far out and they just kept telling us to call them and check in a few weeks and would just refuse to make a note of it to mail it out when it arrived. Weeks later on a Thursday, we called a second time to have it shipped out to us since the first time we called it didn’t arrive yet and they finally confirmed it and agreed to have it sent out but at this point our temporary license plate would already be expired by the next day. A week later we haven’t seen it show up yet and so we call to check if they sent it just to be told that they just sent it out on Tuesday and to rest assured that it would arrive the following day or Saturday. We then called a fourth time since it has been way over delayed to at least get a tracking status update. At this point we were pretty frustrated and so we expressed to them about how we felt about the whole situation. Their excuse was mailing delays were part of the reason why we haven’t received it and because they have many other license plates coming in and out of their shop. We understand that with covid, mail is very delayed nowadays and that they have many license plates coming in and out and so we were very patient but their team just doesn’t seem to care much after we purchased their vehicle. We would hope that after we spend a couple grand on their auto shop that they would at least ensure that we would receive our license plate on time. Everything would’ve made the whole situation better if they at least made a note that we wanted the license plate to be shipped out to us instead of us constantly haven’t to call and check. Thank you for your time and hospitality Ace Auto Brokers’ team but we won’t be recommending your shop to our family and friends due to the inconvenience and frustration that you guys have made for us.
-
February 2022 by Just Allah
WORST PLACE TO EVER BUY A CAR‼️ NEVER EVER EVER EVER GO THERE EVER SINCERELY IF YOU DONT WANT TO THROW YOUR MONEY DOWN THE DRAIN‼️Here’s a few heads up: ALL THERE CAR ARE AS IS MEANING WHEN MANSOM AND THE ONWER GO TO THE AUTO AUCTIONS THEY BUY ANYTHING THAT LOOK GOOD ND SLAP A AS IS STICKER ON IT WITHOUT BEING SERVICED OR INSPECTED‼️ And BY LAW LONG AS THEY SALE IT AS IS THEY DONT HAVE TO AND THATS HOW THEY GET OVER ON YOU SOO IF YOUR MONEY GOOD DONT GO THERE BUT IF YOU JAVE BAD CREDIT AND BROKE THEN HEY THEY MAYBE YOUR BEST OPTION BUT I STILL WOULDNT BUY FROM THEM IF I WAS BLIND OH YEA HOW CAN I FORGET BAD CUSTOMER SERVICE THEY HAVE NO RESPECT FOR PEOPLE AND THEY ALL LIE BAD AND TO YOUR FACE‼️ Think I’m lying go there and see yourself
-
February 2022 by Mya Nechole
VERY HAPPY WITH MY CAR AND MY EXPERICE BEING THERE, My vehicle had no problems and runs very well, 100% recommend going here!!!
-
February 2022 by Tierra Shonice
Do not purchase a car from this place worse experience ever didn’t even have my car for a full month and the car broke down on me and expected me to pay to get the car fixed Mason is a big time liar and don’t stick to his word and like to switch up everything and make you look bad all that money they got selling bad cars is not good at all bad business I don’t recommend save your time and money it’s not worth the headache
-
June 2021 by NeonHusky5
Very happy with my whole car buying experience. Mason was very helpful and not one of those pushy salesmen.I found the perfect car at a great price. I will go back soon to look a car for my 15 year old son. Thanks!!
