ACE Cash Express in Charlotte, NC, is a financial services provider offering check cashing, MoneyGram money orders, bill pay, wire transfers, and ATM services. It also provides ACE Elite Visa prepaid debit cards, the Flare Account, and in-person support for Porte customers. Reviews consistently highlight wonderful, awesome, and top-tier customer service. Staff members are described as sweet, informative, professional, quick, and fast. Specific employees are noted for their welcoming attitude, professionalism, and helpfulness in answering questions and providing assistance. Customers report positive experiences, mentioning that service was delivered with a smile and great conversation, and that one representative even helped save on a fee. The team is seen as an asset, providing helpful service to those in need.
She is a great worker and very easy to talk to !! This is the only place I come to cash any check out
September 2024
Amazing experience Tonia has the best customer service I’ve experienced since using ace check cashing!!
September 2024
Tonia is the best manager that Ace has ever had. She's the best thing since the invention of the wheel. Her customer service is unmatched by her co-workers. She takes her time to really solve my problems or anyone else's situations when things don't seem right. Hope she never retires from Ace!???