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March 2024 by Divinity NineFour
Ordered in but decided not to get it after seeing German roaches right on top of the cardboard soda refill boxes when going to use the restroom. Killed my appetite ?
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December 2023 by Robert Goff
food is not good. Bland and boring. The fries have 0 seasoning, does this restaurant not know about salt? or pepper? put something on them. They are straight out of a frozen bag from foodlion and just slapped the soggy barely cooked fries into a box with no flavor. place stinks done trying it
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October 2023 by Tamesia Warren
This restaurant never honors orders place on line close to closing time. Ordered food for pick up at 8:15pm. Order was supposed to be ready by 8:35pm. Arrive at 8:35 to find the restaurant was closed.
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October 2023 by Ebonee Masset
My food was amazing fresh and made just the way I ordered it. The young lady at the counter was so nice and definitely made sure I got everything I needed before leaving. I'm changing my location to this one!!!
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September 2023 by Jasmine Johnson
I tried to call my order in and the business did not answer the phone. I placed my order at the counter when I arrived. I got home and realized they gave me ham instead of turkey when I bit into my salty sandwich. I called to report this and they did not answer the phone.
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July 2023 by Gilbert Crittendon
This location used to be better, and had better food I don't know what happened
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June 2023 by Rachelle Alexander
The cashier that worked tonight needs to be fired. She always leaves you on hold and never picks back up if you call within a hour of Closing time. Tonight she put me on hold, if I called back the phone was off the hook or she'll answer and not say anything. This only happens when she works.
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June 2023 by Cynthia R
Customer service was great, young lady behind the counter was very friendly. I got the Philly and wing combo, food was just ok for me. Wings real tiny and the sandwich was decent. Didn’t really like the garlic parm sauce on my wings, I think would be better if was a dry rub. All in all I’d go back because they have other items I’d try.
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June 2023 by Eric Ford
I've been to American Deli four times in my lifetime all within a year. I've only been to two of their I think 5 locations here in Charlotte. I went to this location because I was shopping at a nearby family Dollar store. This location is pleasant considering the area is a little run down due to age and some current construction work being done to the area. It's just off the light rail line but the store is clean and the staff workers are friendly and provide excellent service. The philly cheese steak combo is my favorite made with fresh ingredients and always cooked perfectly. And it's still warm once I take the light rail back home.
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June 2023 by Cynthia R.
Customer service was great, young lady behind the counter was very friendly. I got the Philly and wing combo, food was just ok for me. Wings real tiny and the sandwich was decent. Didn't really like the garlic parm sauce on my wings, I think would be better if was a dry rub. All in all I'd go back because they have other items I'd try.
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May 2023 by roger brown
Pretty good food. Restaurant with sort of dirty and service was sort of slow.
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May 2023 by George
Clean great happy to help you staff .. plus the steak and chez awesome ...
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May 2023 by Phyllis L.
The fish, shrimp and chicken were overcooked.( very dark and hard) I ordered a salad and I got no dressing. Fries were cold. it was one of the worst meals I've ever purchased. I truly believe that the meat was recooked! One of my orders was a combo, and they charged me for 2 orders. I will never. ever go there again. Very disappointing.I wasted a lot of money here. Rating is 0, but there is no 0, so I have to say 1.
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March 2023 by Shavontai Chatman
Bad enough when I got there my order was wrong and I had to wait an additional 20+ minutes , as I’m eating my food I find this. Like y’all can’t be serious. I’m sooooo good on American Deli , highly doubt I’ll be eating here again.
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February 2023 by Lucania Mckinney
THE WORSE CUSTOMER SERVICE EVER. I called my order in at 11 they made wrong order and stillmade the order wrong Took 3 times. no apologies or anything.
