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October 2023 by Tana Chitwood
The girly working in Aerie today was amazing. She was so helpful and sweet! She did a great job of making sure to help everyone somehow simultaneously.
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September 2023 by RikkiT Much
Never have the sizes I need for my son.
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August 2023 by Andrew Denysov
For lots of people, American Eagle is about clothes. And it's totally right. They make good clothes. but for me last year American Eagle became a sweet spot for awesome perfumes. Their Surf blew my mind. And my wife's as well... :)
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April 2023 by Stewart Tyler
They simply do make clothes for people such as myself. I wear a size 42 waist, so I am clearly not their target demographic. Skinny teens IS.
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March 2023 by Antonio Jimenez
Extremely polite and very helpful. One employee named Aaron was especially fantastic and a huge help and very patient
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December 2022 by Steven
The manager is a colorist. I walked in me being (AA) she was already startled & appalled for me to be in such a place. She then followed me and my boyfriend who is also (AA) & Mind you the store is filled with customers that don't look like us. She proceeds to ask the only (AA) in there "Do you need help with something?" I politely said "no" & then she proceeds to stand there less then 5 feet away watching until I finally picked something. If I didn't have a gift card they would have never gotten my money. I don't play fire with fire but she was surely about to get burned. Keep it cute, Karen!
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December 2022 by Reyna Jeanniton
RUN, don’t walk, to AE - Olivia made my day! I will definitely be returning next Black Friday! She came up to me to ask how my day was going, then proceeded to strike up a conversation with me, help me find pants similar to what I was looking for, and even suggested things she thought I’d look good in! Then when I went to try something on, she said I should come find her if I wanted to keep looking afterwards! I was so impressed with her professionalism and friendliness. I was met with the exact OPPOSITE attitude at Old Navy, and I wish I’d never left this store to go there. Please reward Olivia for this experience, especially because it was only her 2nd day! Olivia, thank you!
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September 2022 by Blake Parris
Purchased pants that shrank when I washed them. Returned to store and stood in line for at least ten minuets while one customer at the counter was being helped. Two other customers in the store. At least three employees in the store behind the counter. Not once was I acknowledged or helped. Finally I helped myself and left.
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June 2022 by Taylor Pauletta
If you want to be charged more than once and told there’s nothing they can do about it this is your go to place!
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December 2021 by M J
Scott is a great employee here! Thanks for your help today!
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November 2021 by Amber Pitts
We came this past Thursday, Veterans Day 11/11. I checked out the store but didn't see anything I wanted until I stumbled upon the clearance racks. I saw several different leggings options (exactly what I was looking for). I saw a nice pink color (mauve-ish, and sorted through to find my size. There were plenty to choose from on the clearance racks. On top of the racks, they show the original price, along with the new price of 60% discounted. I was super happy to find a pair on clearance, in my size, in a color I liked! I took them up to the register to check out. The associate rings them up, and it only took $11 off, bringing them to ~$30 some dollars. On clearance, they should have been closer to $19-$20. I asked if that was the discounted price and she let me know it was. I asked her why the 60% didn't come off and she told me they were full price, not clearance. I then let her know that I got them off the clearance rack, and that there were quite a few of the same ones on that rack. She then replied that she could give me 40% off but sternly said 60% off was not an option. I told her I wasn't going to purchase since they were on the clearance racks but would not be 60% off. I left the store empty handed. Be aware that they have options on the clearance rack, MORE than one of an item, but they will not guarantee that they are on sale. I assume the store is very disorganized since an item with plenty of options on a certain rack, isn't in fact supposed to be there and the associates will not honor the placement of items they have put on their racks. Poor service, not-so friendly associates, disorganized store = no going back. Warning for everyone else who likes to shop here.
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September 2021 by shyanne kendra
I was followed when I came in with my boyfriend. A latin man followed me throughout the store and asked me once if I needed help when I had jeans in my hand. Then he asked again shortly after if I needed help beause I had jeans in my hand and I was waiting for my boyfriend outside the fitting room. (I'm talking about you with the yellow jacket on August 28, 2021.) I don't need to steal jeans. I also put them back because I won't give my money to people who lack morale. Learn how to stop racial profiling black people in stores. Thanks
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September 2021 by Oriana Verdin
Marian was so nice best experience of my life. I love her she is a queen. ❤️❤️
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September 2021 by Elin Quinones
Great deals and military discounts!
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April 2021 by The Diy Club with Nancy
If I could live in their backroom. I loved this store when I was at Eastland.
