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March 2024 by Darvin Ferrera
Field senior leaders must prioritize this location for improvement, as there is a noticeable absence of a welcoming presence at the entrance and a general disorganization on the sales floor. Despite my request for a different size of a particular pair of jeans, the employees returned with the wrong fit. After informing them of the error and checking the inventory, they failed to suggest ordering online. This lack of customer-centric service highlights why e-commerce is gaining ground over traditional retail due to subpar customer experiences.
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January 2024 by Jose Villalba
The best
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December 2023 by Michael Freeland
Good product
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October 2023 by Twilah Cox
Customer service!! What customer service? They don’t have any. There were 5 employees in the store and not one of them greeted me or said anything as he ringing up my items. I will not return. They ALL need customer service training, it goes a long way to say welcome to American Eagle or thank you for shopping with American Eagle.
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September 2023 by Robert Tanner
Prices have gone up in over the years.. I was looking for a birthday gift for a lady friend.. This sweatshirt is nice but I think I will wait for a sale...
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May 2023 by Juana Martinez
Love American Eagle Store
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January 2023 by Latosha Parker
Great sale and awesome customer service
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November 2022 by Noelle Bookard
I have no idea what one of the store associates at this location did to the online order I made in store, but she completely messed it up and I never received my items! For a month now I’ve been trying to get my money back and have had 0 luck because of whatever she did. I do not recommend doing online orders in this store! So annoying.
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October 2022 by Abby R.
This store always has low stock. They hardly get any curvy mom jeans in. None of the coworkers greet you. Everyone looks like they hate their job. The cashier was a white girl with blonde hair that acted and sounded very condescending with me, but was just treating the Caucasian middle age woman before me, very nicely. She only took 1 of my 3 returns (that had no receipts because I couldn't locate them). None of the staff wear face masks although I'm not sure if the mandate has been lifting but there's Covid floating around still.
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October 2022 by jacqueline cooke
Great helpful staff
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September 2021 by C
nicole was helpful af
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July 2021 by Dimitri Vaughan
This store is exactly tailored for Teenagers and young adults! It’s a great vibe and I have shopped at AE for years! Great vibe !
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June 2021 by Yolanda Brown
I frequent this store often for certain items. This is the second time this week I have witnessed the store manager talk to staff in a condescending way. My daughter actually recorded the incident to protect the two staff member involved in case this manager decide to use her word against theirs for how they were talked to. I also got the names and number of both the staff members. The manage seems new as I have not seen her there before. She needs to be replaced immediately as she lacks skills of a leader. I will also be reaching out to the corporate office,
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June 2021 by Jonathan Turner
This store has gone down hill. There are young adults cluelessly running the store. I asked to speak to a manager and the manager refused to come from the back to talk to me. Honestly, if you aren't there to work, then find a new job.
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July 2020 by Christopher Micheal
Best place to work for! Come see me
