-
December 2023 by Candice Burchfield
The salespeople were awesome. The gentleman who helped me get my phone done was a sweetheart.
-
November 2023 by Slushie
Nobody answers the phone, the only time the phone got answered was when they had some guy FROM A WHOLE DIFFERENT STORE THAT WAS COVERING PICK UP… GHETTO IN A BOUJEE MALL MAKE IT MAKE SENSE
-
October 2023 by Rebecca Moormann
I had an amazing experience there! I went in and had a lot of questions and King (the gentleman who helped me out) was so kind and patient with all of my questions. He was even willing to stay after hours to help me out. He could have said "sorry we are closed" but he chose to stay after they were closed. He made my decision really easy in getting a new phone. I highly recommend this AT&T store.
-
October 2023 by Rhonda Crowder
I am here in Southpark Mall. Mark Medina was amazing. I had gone to an AT&T store in my hometown. And I was told that I had a defect phone, which I had just purchased my phone while I was out of town. I transferred from Verizon to AT&T with my husband. And I have been carrying two phones around for a week and was turned away from an AT&T store in my hometown. And I was told by a representative in Salisbury, North Carolina to bring my phone to Apple in Southpark Mall here in Charlotte, North Carolina to have them to take a look at my phone when I came into the Mall and I saw a AT &T And I explain the issue that I was having with my phone and Mark easily saved me a lot of time from going to the Apple store and he fixed my phone. I am very well please he deserves a raise and more he is awesome. Thank you so much Mark for people like you that care for your customers and is willing to take the time to fix whatever needs to be fixed. You are also blessings to you.
-
August 2023 by Sonia Penarrieta
Mark was amazing , spectacular , exceptional etc etc. I came in with no hope . But mark was able to calm me down and also help me out in the most amazing way . He took his time with my situation and also explained everything In detail which I love . Im proud to say that I’m an AT&T customer and this store will now be my go to store for anything .Thank you so much mark .
-
August 2023 by Sandi Hengle
The customer service rep would not help me with an issue with my Samsug S23 Plus. He wouldn't even get up from his chair, nobody else was in the store. I took it to another AT&T store and they fixed the issue in under a minute.
-
August 2023 by Ryan Simonson
King is the man! My wife and I brought our phones in because we were having issues transferring our data and plan over to new phones, and he handled everything (all while making sure the others in line behind us were taken care of as well) with perfect composure. We couldn't have done it without him, great experience.
-
August 2023 by Stephanie Velasquez
Marc was super great helping me out switching over to att. Great costumer service! Thank you so much!
-
August 2023 by Emma Flynn
KING was very knowledgable, attentive, and helpful. He is a valuable asset to the AT&T team.
-
June 2023 by Dom rigatoni
Marc Madina at South Park mall in Charlotte did an excellent job getting my phone to work, no one else could figure out what was wrong but he got it working in no time flat.
-
May 2023 by Cassie Owens
I entered the ATT store completely annoyed with att inefficiency in processes. Marc took care of my needs completely unfazed by my annoyance. By the time I left Marc single-handedly changed my mindset. I offered to buy him coffee with my thanks. He said I was very nice but declined. 5 stars is the least I can do…a raise and highly effective performance rating is in order!!?
-
May 2023 by Aallayah Lawson
Terrance was excellent with helping us trade, upgrade and buy products. Fast with it too.
-
April 2023 by S F
The service I received at the South Park mall in Charlotte nc was.amazing by Marc and the other young lady working today I had been to 2 other AT&T shop but both times the employee had told me I had to go to the Apple Store so I went to the Apple Store where they as well couldn’t solve my problem but Marc and the young lady were able to solve it in no time at all I was very pleased and impressed thank AT&T South Park mall
-
April 2023 by Joe Rose
Unbelievable customer service. Everything was so friendly and was so easy to make a transfer from phone to phone. The easiest process I've been through. Amazing team here in South Park
-
April 2023 by TDM Curly
Unbelievable customer service. Everything was so friendly and was so easy to make a transfer from phone to phone. The easiest process I've been through. Amazing team here in South Park
