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July 2025 by Corey D. Johnson
Great experience after losing my phone…I was helped without any stress. I appreciated the help
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July 2025 by Denny Mathews
Shar is da Star! Incredible and efficient not to mention friendly and kind. After my experience at the Wesley Chapel store, this was truly a turnaround. Come see Shar!!!
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June 2025 by Jeffrey Volpenhein
Dante was great, super helpful with our transition of all our family accounts from Verizon.
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June 2025 by Lia Spina
Just visited this store today in a bit of a panic and Shamika greeted us right away and she knew what was causing the issues and guided us through fixing our phones to work with the network. So very grateful for her kind and calm manner!!
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June 2025 by Abdul Kader
Even though the associate Char was nice. She could not solve my problems. We were told to call back customer service. I spent last time in Blakeney location and I was told my problem is resolved. I am not getting my national discount account. Blakeney location uploaded my badge still no changes. It is frustrating to get run around and problems not resolved.
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May 2025 by Montine Hough
I had a great experience getting a new phone with AT&T! Shar was very helpful and supportive. She knew all about changing settings and additional steps to completing the transition.
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May 2025 by Keesha James
Justin was knowledgeable and friendly! This was after I had some bad experiences and was frustrated. He made the process easy!
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May 2025 by Peter Warner
They try to upsell you without concern for true cost or knowledge of all details
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May 2025 by April
Shanelle was the only employee in for this Sunday and she was phenomenal. She multi tasked and managed all customers while still attending to me almost 100% percent. She was knowledgeable, and personable. Exemplifying the best customer service skills. She didn’t show any signs of exasperation or any overwhelming feelings in her body language or in the ways that she carried herself and spoke. To me that shows that she was more than capable of doing her job and anyone else's. I also loved the fact that she was able to coordinate with her manager on her day off, her manager answered for her on the first ring and offered insight. I could tell their relationship was amazing especially with the cute emojis next to her managers name. This to me lets me know that the staff has immaculate interpersonal skills, and are family friendly oriented within the small staff capacity. This is a reliable store, with great staff and I will always return here when I have the need. Thank you Shanelle for the great experience. I hope this role is fulfilling for you in this time and I wish you a prosperous and bright future.
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August 2024 by Hallana Tavares
My experience was great, Shamika tried her best to help me solve my problem, she was very polite and helpful, she was very persistent in solving my problem, I left there very happy and satisfied!
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August 2024 by D Soliman
Arman was very professional, knowledgeable, helpful, and courteous.
We were very lucky to have him as our customer service person. Definitely will be back if we needed help or a new purchase.
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July 2024 by Kathleen Kreshon
Arman went above and beyond… My old ‘dinosaur’ of a phone took hours to transfer info. I went next door to have nails done and Arman ran back and forth(several times) getting info, Face ID etc ,to get my new phone set up correctly! I can’t say how appreciative I was for the extra help he gave me!
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July 2024 by Theresa Cruz
The salesperson who assisted us was very thorough and knowledgeable. She helped us understand what our options were and was patient with us. Thank you AT&T!
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July 2024 by lynn bryan
Shamika Ferdinand at AT&T Providence Rd
Suite 200 was beyond spectacular! I cannot sing her praises high enough! I've never in my life (and I am 71) seen anyone go BEYOND the call of duty as Shamika did. AT&T should be thrilled to have Shamika representing them. I doubt there is a better representative any, any anywhere.
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July 2024 by Michelle Greenberg
Arman was very kind and helpful. He should be a manager as he is highly knowledgable and puts the customers needs first.
