-
February 2024 by Shelly Boney
I do love the brand and have shopped with BR for many years. However My experience @ the Charlotte Premium location since I relocated to the area has never been positive, no one greats / assist me. The store is often messy and understaffed and the team always look stressed.I never require much assistance but GREETING, is a basic acknowledgment.I will continue to shop the brand but online/ in store pick up has become the best option, which is sad because... because brick and mortar stores are fighting a losing battle against online.
-
January 2024 by Willy Verdeguer
Very nice clothes, especially the men's.
-
December 2023 by Jorge Vieira
One of my favorite spot to buy my clothes.
-
August 2023 by Ken Cruz
Great place to shop and fair prices!
-
August 2023 by James “James” Lee
Friendly but rude when asked questions about information that was confusing at the register.
-
May 2023 by Jennifer Sims
This is my favorite place great clothes good prices
-
March 2023 by Marie Peters
While shopping with my family my daughter began experienced extremely low blood pressure and needed to sit down on a metal bench by the dressing room. Seconds later we were reprimanded by Josh, an employee, who stated she couldn't sit and then very aggressively began fixing all the cloths around her. Upon telling him that she felt unwell, he said she was too heavy? For a metal bench? She is 10 and weighs 75lbs???As someone who owns a company, he truly needs more training on how to be compassionate. I feel bad for him. Anyone who behaves filled with such anger must feel unworthy and depressed.Needless to say, we sent down over $300 of items and left.
-
March 2023 by Ty Barrett
Messy, not organized. Not enough variety of apparel. However, staff are friendly and eager to help.
-
December 2022 by Ashish Varman
No staff for curbside pickup or online pickup. Customers who ordered online must have a separate checkout desk so that they can drop by and pickup with ease... BR factory outlet must learn from other sister stores like GAP, OldNavy... Disappointed. Pls hire more staff and pay them well so that customers like me can use the benefits provided during these COVIDtimes.
-
December 2022 by JC
Good finds in ladies clearance if you dont mind digging.
-
December 2022 by David ABC
Have a line of 11 people outside. 12/3 at 10:15 - I guess no one showed up for work today?Update: it’s 10:50 and still no one showed up. Maybe the hours are listed wrong?
-
October 2022 by Daniel Judah
A very good place for clothing. The choice of clothing is quite good, and the price is very good. It is not that expensive, and many items are on discounted price. Most of the discounts are only available for in store purchases and not for online purchases, so sometimes you may find a good clothing but your size may not be available. But overall, the availability of the clothings are very good.Place is very clean, and the staff is friendly.
-
September 2022 by Cedric B
Very good sales and the store has a good selection of stock
-
September 2022 by Stormie Plan With Leigh
Came in needing an outfit with no idea what I wanted. Roz gave great customer service and picked out many great outfits for me. Will be back.
-
September 2022 by Wenly B
Didn't find what I was looking for but the store presented well!
