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December 2023 by ruth victoria
if i could give a negative star- i would. i came here with my friend and got matching PERMANENT bracelets and was not given a physical receipt. mind you, the person doing my service was struggling to even perform our service. after less than 48hours my bracelet broke off and went down the shower drain. i’ve been given the same answer by the store as well as customer service that i cannot receive anything in return other than %10 off my next purchase. while i have video footage of the service being done as well as a bank statement.
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December 2023 by Trigger Hippie
The other reviews don’t do this place justice every time I have came here they where extremely nice and helpful!
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October 2023 by Yomahira Canarte
Great to get along with and had a good experience. Went to get my two piercings and they made me feel comfortable. I will got again to the same place to get my next piercing done.
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September 2023 by Roddrick Bing
Some of the worst customer service I experienced the white manager must be angry all the time because she gave my wife a hard time about some cheap earrings like we wanted to steal them. Very unpleasant experience, that's why we went to Carolina Place Mall to get earrings for my daughter who was with us to see this lady act so unprofessional.
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August 2023 by Kierra Sparks
We booked a 12:00 appointment and was told that they didn’t start appointments for permanent bracelets until 1:30 and had to wait for the manager. So we walked around and came back. The manager came late. And no one informed me of what was needed to be able to continue the process. The only reason I would give it one star is because of the employee that was in the store who able to answer every question that I had and had great customer service.
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August 2023 by Stacey Sutton
Erin is the best! Had an amazing experience thanks to her excellent customer service.
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December 2022 by Domo R
Associate Diane was super nice and helpful and gave her honest opinion about a chain I got! I’ll be back for sure.
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December 2022 by Joshua Gillispie
Not extremely talkative.
