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September 2024 by Marjorie Kreppel
I have shopped at Bedside Manor for years and consistently receive expertise in choosing items whether they are for myself or a gift. The quality of the products they carry are exceptional.
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September 2023 by Mollie Braverman
High quality and beautiful linens and bedroom products. Friendly staff. Very expensive.
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April 2023 by Carol-Sue A.
I went in to buy sheets. This is a high end luxury bedding store, so I knew that the prices were going to be very high, but I assumed that the quality would match the price. I was wrong. The sheets are stiff and so thin you can see the mattress design through them. The sales lady explained that I need to use Dreft or Woolite or Ivory Snow to wash them so as to keep them in good shape. So, I took the sheets home and washed them in Dreft. Put them on the bed and was very very disappointed. So I carefully folded them up to return them. The receipt says full refund within 5 days. Nope... apparently you are to take the sheets home and never even open the package, then return them for a full refund. When I returned them and said I want a refund, she said "How can I resell them if they have been washed?" I don't know, but how can you sleep at night selling crap that is no better than the items at Tuesday Morning, but at 15 times the highest Tuesday Morning prices? DO NOT BUY anything from this store unless you are 100% positive that you are going to keep it. Their return policy is non-existent.
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January 2021 by Samantha Shiner
What a find! This shop has beautiful bedding and gifts! I moved from NYC and was hoping I would find the same quality shops we have in the city. I was so delighted to find this one! The girl I was working with was so informative and kind, I left feeling confident with my choice and I can’t wait to sleep on my new bedding!
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January 2021 by Randy Selman
Great shop. Beautiful linens and accessories.
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December 2020 by Susan C.
Visiting Charlotte for the holidays and stopped in for a few last minute gifts. The shop was beautiful and the salesperson was very helpful. Everyone LOVED the silk pillowcases I got from Bedside Manor. These will be my new go-to gifts!
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December 2020 by Olivia S.
Just finished two guest bedrooms with this shop! They helped me with my Master Bedroom last year and I have loved my bedding so much that I came back to do my two guest bedrooms. The girl I was working with was so patient and helped us pick out the perfect design for both bedrooms. I can't wait for my family to arrive and enjoy these rooms!
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February 2020 by Kaarin Record Leach
Buyer beware. Sadly, my first experience at this store was negative. After spending at least 30 minutes talking with Kori (the manager), I found a set of sheets I liked; however, she told they weren’t currently in stock and that they would be coming in next Monday. I went ahead with the purchase, not realizing this would be considered a 'special order' which would not be refundable if I changed my mind (which I did within their very short 5 day return window). I signed what I
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February 2020 by Kaarin L.
Buyer beware. Sadly, my first experience at this store was negative. After spending at least 30 minutes talking with Kori (the manager), I found a set of sheets I liked; however, she told me they weren't currently in stock and that they would be coming in next Monday. I went ahead with the purchase, not realizing this would be considered a 'special order' which would not be refundable if I changed my mind (which I did within their very short 5 day return window). I signed what I thought was the Amex receipt, but later found out I had put my signature on their "all special orders are final" sheet (yes, I should have stopped the friendly chatter and read what I was signing). Today I determined that I needed to cancel the order - when I called and spoke to the manager, she said I couldn't cancel the order because it was considered a 'special order.' I told her that I didn't realize they were 'special order' and that at no time did anyone tell me they were 'special order' - all I was told was that they weren't currently in stock and would arrive next Monday. The manager then said "I've worked here for 10 years and I ALWAYS tell the customer when it's a special order." Well, excuse me, but I've been shopping for almost 50 years and I've never lodged a complaint against any store or service I've received until now. I told her I didn't feel the store's tactic was on the up-and-up and that I felt compelled to dispute the charge through Amex. My shopping proclivities are fairly legendary among family and friends, but I'll never shop here again (nor recommend it to anyone). So, long story short, they will not cancel my order (even though I called within the 5 day return window period). It's currently under dispute with Amex. If I end up having to pay the charge, it will be interesting to see if the sheets are worth the $730 price tag.
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November 2019 by Olivia Shepard
Love this shop! I purchased bedding for my Master Bedroom and guest room. I had no idea what I wanted to do when I arrived. The women that helped me was so patient and quickly figured out exactly what my taste was! Even my husband was thrilled with what we chose and said it was one of the best nights sleep he has had in a long time! I’ll be back!
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September 2019 by Alesia Sauls
It's a great shop but the people are very snobby!
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February 2019 by Jennifer-le Fitch Mayhew
Our favorite store to go to for bedding, decor and gifts. Everyone that works there is so welcoming and helpful, you will not be disappointed.
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February 2019 by Anthony Dogan
Like breakfast in bed? Here's eggs in yer eyes 👀 sweetheart!
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November 2017 by Lauren C.
I found this shop in Charlotte Magazines "Best of the Best" issue and I can see why they won! As soon as you enter the boutique you can feel all of your worries of the day just fade away! The smell is delightful and the atmosphere is breathtaking! I was in search of new bedding for our Master Bedroom and I was a bit intimidated by the whole process. When I arrived I was greeted by a Sales Associate who offered her assistance in making the process easy and effortless. I spent about 45 mins with her and she took the time to get to know me and my style. Not once did I ever feel like I was taking too much of her time, she gave me several options to choose from an ultimately helped me make the perfect decision that fit my needs and budget! We love our cozy new bedroom and will be heading back soon to work on our guest bedroom so friends and family can feel at home when visiting!
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October 2017 by Yvonne G.
I was staying at the Marriott and stopped in at Bedside Manor. It is a beautiful, high-end store. I walked in and said hello. They looked up from what they were doing (helping customers) and said nothing, didn't even crack a smile. I saw another sales person busy with a decorator and again, not even an acknowledgment that I was there. It was like I had walked into a private party. The funny thing is that I had money to spend and saw some things I wanted but will get them elsewhere.
