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February 2024 by ashley wilson
Refused an unopened return
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February 2024 by Onterio Teal
It's clean & friendly & they are very helpful to
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February 2024 by JOSEPHINE LOCAL GUIDE
Happened to be running errands in the area and my husband needed to replace his screen protector on his iPhone so he popped in as I finished my shopping nearby.The staff is really friendly at this Best Buy location and they are ready to help with products (they have great knowledge of their merchandise)!Heather in Geek Squad as well as KC were very helpful in getting my husband’s new screen protector done! The phone looked amazing! Like brand new!This store is packed with electronic goods. They have a vast selection of everything for the home that you can imagine.We were really impressed. I highly recommend this store!
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February 2024 by Seth Schallau
Employees are nice and super eager to help, but the store is pretty barren, and if it says the item is available in store here, it probably isn’t :(
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January 2024 by Carlos Rangel
Good experience
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January 2024 by John Wiese
Wow this store has changed so much in the last 15 years. I bought a robot vacuum for the wife. Strange how they act like your going to grab it and run out the door. I mean it's probably not their fault with how things are now a days. The end of person shopping might be on the horizon.
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January 2024 by Maya Morris
My roommate and I bought 2 tvs here like two years ago and asked an employee which brand was the best and he recommended Hisense. I’m not sure if he got commission or if he just wanted us to suffer but I would watch TV on my 6” iPhone screen for the rest of my life before ever buying a Hisense again.
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January 2024 by SongDesigner
Very helpful staff. Helped me find a TV and ways to save money in the future.
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January 2024 by N Evans
The associates and sales staff were friendly and attentive.
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January 2024 by Zara T.
Came in for a Geek Squad appointment after purchasing a new laptop at a different location. My computer spontaneously combusted (basically) and it fell apart with no warning. I purchased a new laptop and made an online appointment (you could call if you prefer) to transfer any data that was on the hard drive. They were pretty swamped, so this is the recommended method over walking in. They were prompt and honest, which I appreciated. The associate estimated it would take about an hour to transfer data, but could take up to 3 days with their backlog. He started the transfer right away and gave me the option to check my laptop in or wait for it. I decided to check in, just given my schedule, and received a call to come pick it up a day later. If you'd rather wait, there are plenty of stores and restaurants to spend an hour or so. There was also the option to transfer data to a thumb drive (est $20 if you need to buy there) and take the laptop with you. Although it took a little longer than expected, I was pleased with the honesty and the work they did. When I stopped back in, it was an easy process to pick up my laptop and they provided a folder with the hard drive just in case. The data was moved to a folder on my desktop as I had requested. Additionally, they recycled my old laptop at no extra cost. Pro Tip: you cannot throw out electronics, especially larger ones, such as TVs or computers, in the curb side trash. This saved me time. And likely money having to arrange a separate pickup. I purchased a My Best Buy plan with my computer for $180. That covered the cost of this appointment, which otherwise would have cost me $100. Additional benefits like Apple Care, 24/7 tech support, free 2-day shipping made the plan worth it to me. This was a relatively painless procedure, and I will be back if I need additional help! Pro tip: park inside the garage (and skip the bottom floor, you're competing with Trader Joe's) and then enter through the main floor of the garage. The sliding doors facing the street are emergency only and pulling out of your space is a challenge since it's busy.
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January 2024 by Julie Miller
I became a member so I can get discounts and use data transfer services. Good selection and helpful staff.
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January 2024 by David Contractors
Great service
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January 2024 by Latonya Bailey
Didnt have what i needed in store. Had to order it
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January 2024 by Cynthia Gaddy
I bought a convertible box for my t.v. and makes my t.v looks very clear..I have no problems..
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January 2024 by teresa dingle
The people were so sweet