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January 2024 by Tiya McD
Thressa is the best!!
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December 2023 by Jessie N
Rude employees and worst policy.
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December 2023 by Fawn
Great prices but need more variety.
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November 2023 by Omie Plumey
We've always had a great experience shopping at this Big Lots. It's usually clean and has a wide variety of interesting items at fair prices. While there are some cheap-looking items that you might find at online discount stores, they're still pretty affordable. I would suggest adding self-checkout lanes to help with the staffing shortages.
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September 2023 by Im N
Plain rude 2 female aa employee& white lady manager. Give a person a chance to put there belongings on the ground. Stop accusing people of stealing I put the items on ground because the person before me had lots of things in their cart and I had to go.
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August 2023 by Nicholas Floyd
Always able to find a good deal on several different items at a nice price.
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July 2023 by Victoria Horton
I like big lots you can find a lot of little nick naks for the home. Customer service is great also.
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June 2023 by Robert Tanner
Manager Felicia was very helpful.. She greeted me as soon as I arrived and she also directed me to the kitchen area..
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June 2023 by Miss Danni
Stay away!! I will never give them another dime!!!! The “manager” made things no better! She’s just as clueless as the rude little teenager boy.
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April 2023 by A closer walk with thee
A ton of great deals, no floor employees to askquestions, cashier was super rude, only got 4 stars due to the amazing deals. Otherwise, would of marked down to 2 stars for customer service. No greeting when you walk into store.
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April 2023 by Marquita Lipscomb
Although they were understaffed. Only one Lady offered her assistance and she was pleasant when I went in the pick up my merchandise.
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March 2023 by Chris Caldwell
Had a great pleasure of speaking with Debbie who helped me with some questions and suggestions regarding furniture I was interested in. She was more than sweet and eager to assist me. I went ahead and bought the couch , cant wait to see and pick it up tomorrow!
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February 2023 by GLM
I waited 2 hours ago. I went in the store by 5pm . I saw 1 register open and 2 attendants. One was helping a lady for a very long time. I went over to the TV stands area and stood, and waited . They ignored me. One guy finally came over to me. By now it is dark outside. I'm a senior and I don't drive far at night. I was told they didn't have either of the 2 i picked He said i could buy the display. I followed him to the register. To then learn from the first sales attendantwho said, we cant sell you the display. He suggested i go to Gastonia, Rock Hill or Matthews. I was livid. I left the items i was going to purchase. finally got noticed and said I want a hand truck and a TV stand. Herold they don't have ha d trucks.
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February 2023 by Ayesha G
Big lots had everything i was looking for. The cashiers were very helpful. I will definitely go back for the sales and great customer service
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February 2023 by Keith Henry
I ordered a recliner using site to store delivery and was able to pick up at this location and a young man helped me so much getting it into the bed of my truck when I had no one available to come with me. I was very impressed with the customer service and love my new chair. This is the floor model of the chair I got.
