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April 2023 by Nolan Ferguson
Just awful people
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July 2022 by Ryan J.
All around bad quality products and service, would never use them or recommend them. Period.
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July 2022 by Diezel Krentz
I would rather shove an ice pick under my fingernail than deal with these people.
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June 2021 by lam ca
No bird baths. Stupid store name.
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March 2020 by Kim Possible
grat customer service and products
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October 2019 by Melodie Durham
The most beautiful hardware and plumbing displayed in a fabulous showroom.
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October 2019 by Marina Ivanov
Bird has a beautiful showroom with many options to choose from. Katy has been a pleasure to work with and is extremely knowledgeable on the products. The only thing that would make it better is if they shipped to your house. We ended up ordering so many different products that we spent a lot of time going back and forth to the store to pick up the orders.
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August 2019 by Shane Pierson
Danielle was incredible to work with and they had an exceptional showroom with the higher end products we were looking for. Danielle helped us find some great options based on some of the styles and price point we had represented. They communicated well post purchase and all items were delivered on time and as expected. I will definitely order from them in the future.
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March 2019 by Bill Evans
New Showroom event . Well Done .So much from international sources . I especially liked - Crosswater London , and Emtek
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November 2017 by Kerry Vreeland
I had the most amazing experience working with Katy at Bird Hardware & Bath! Their showroom has an extensive selection of just about anything you'd need for a kitchen or bath renovation. Their collection of cabinet hardware is the best I've seen. Katy was extremely knowledgeable on all of their product lines and spent a great deal of time with me making sure all of my kitchen, bath, and laundry finishes were just right. I'm so happy with the way everything turned out! Truly outstanding customer service! Thank you, Katy!
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June 2017 by Anne-Magill Payne
Beautiful showroom with a large variety of products.
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June 2017 by Tripp J McConnell
Bird has the finest products and the most knowledgeable staff in the area. They are friendly and professional.
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June 2017 by Rachael Daugherty
Helpful staff & great selection of hardware! I especially love their cabinet hardware!
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June 2017 by Colleen Ball
Product selection met the needs for my most recent project. Staff was helpful and guided me through my order.
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May 2017 by Heather Harper
I did not have an appointment on my first visit and decided to pop in to just look around. After taking pictures of a couple things I liked for my new house build, I returned today to get pricing. As I entered the store, the receptionist was on the telephone and did not acknowledge my presence in any manner. As I listened to her call and stood directly in front of her, she was talking about a kid (maybe her kid or someone else's) possibly needing stitches. The call sounded completely personal and not once did she say "let me call you back bc I have a customer" or "hello, I'll be with you in one second". In my opinion, horrible first impression and customer service. I'd have to agree with the review above that this is a great place to look for ideas but perhaps find company and order elsewhere. It's a shame that I had such a horrible experience as we are building a substantially large house that I would have gladly bought many items from for had it seemed like they cared about their customer service.
