-
February 2024 by Tony Mungo
I had switched to a different phone carrier recently but was following up regarding a complaint I had put in regarding the rude customer service at this location. Called the store and asked to speak with a manager and was immediately dismissed from an employee without any clarification before being hung up on. I am glad that I switched providers since this is beyond unprofessional and rude.
-
January 2024 by Kong Lor
One star is too high. Latino girl who work on 12/30 on mid noon shift did such a horrible job on customer service. She was very rude. I would give a 0 star if I could because what she represented for boost was very sad. I hope the manager does something about this because they need better customer service. She doesn’t not belong there helping customers. Sad.
-
January 2024 by Dima Lauj
Lady who work was very rude and had an attitude. Very unprofessional, Latina gorl was definitely not it. She did not know how to do her job. Will never go in there again. She needs to be fire.
-
January 2024 by Anthony Mungo
The most unprofessional and nasty customer service I have experienced. I was trying to get my SIM card switched from one phone to another and told me it would be a 45-dollar activation fee despite the phones being activated. I went the next day and another employee switched for me at no charge. I went again this week to get my SIM card switched back to my primary phone and saw the same rude lady with long black hair and fair skin. Not only was she rude but told me it was the same fee. She tried to gaslight me when I mentioned her employee had helped me the next day and said she was going to tell the manager. This woman needs to be fired because she does not know how to work with people and felt because I was Black it made it worse in terms of the interaction. I am Black and Latino by the way but that still did not stop her from being rude. Will not be coming back to this location.
-
August 2023 by Herb Grossman
Nader is really sharp, knows what he is doing!!!
-
July 2023 by Deisy Carrillo
Went in for a question and was greeted with an extremely rude employee. Did not get her name but she has long black hair with a hoop nose pierced. Do better with customer service. Will definitely never be coming back.
-
May 2023 by K O
Bad location. Rude employees. Needles in parking lot. Homeless EVERYWHERE harassing you in the parking lot. I recommend to go up the street to N Sharon Amity.
-
April 2023 by Johnny Reyes
Internet lagging can't connect sometime if this keeps up I'm changing company its a promise i will not keep paying for bad service
-
April 2023 by Jasmine White
Had an issue where boost support or chat couldn't assist but the representative at this location went above and beyond to help!
-
December 2022 by All prayers 2 Yahawah bahasham yahawashi (Jay)
Terrible customer service, i called the store to see if any galaxy s21 phone cases were available the lady who answered was very rude and had an attitude ? and the way she answered by just saying hello, never did she Introduce herself Professionally as an employee
-
December 2022 by JAY Alexander (Jay)
Terrible customer service, i called the store to see if any galaxy s21 phone cases were available the lady who answered was very rude and had an attitude ? and the way she answered by just saying hello, never did she Introduce herself Professionally as an employee
-
December 2022 by Devonte Alexander
Very bad customer service the ladies are mean and no help, seem like feminist, and racist who deal with their own people
-
September 2022 by Rico Livingston
Website states they are currently open AND they are not!!!!
-
May 2022 by Sean Ashe
bring Fernanda back that other lady is in their committing fraud changing pin accounts and asking for money to know new pin beyond mental crazy activity
-
December 2021 by George Scott
Fernanda is a highly motivated employee of boost mobile. You can walk into the store at anytime and see the same smiling face and her greeting how can she assist me. She is by far one of your best employees. She make you feel important, she answers your questions, also that i made the right decision in coming in and ask questions about my phone. I am her customer and i will always seek her out.George Scott
