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February 2023 by Sharice
Overcharge for truck! Ron Miller is a liar.
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April 2021 by John Maynard
Extremely friendly service. I highly recommend.
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August 2020 by Lindsey Hart
Beware! We rented a truck 1 month in advanced. We received a confirmation email and confirmation code. We received a text message 4 HOURS before we were picking up the truck to move saying they didn't actually have a truck and someone from customer service would call us. Luckily we are proactive and called. They said they would call us back within 2 hours, but probably sooner. 2 hours and 1 minute (so at this point, 1.5 hours before pickup) they said they found a truck 90 minutes away. Terrible. Just don't do it
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July 2020 by Danielle
Just DONT DO It. Literally less than 8 hours before we were supposed to rent a truck to move hours away they said oh we actually don’t have it available. But you can use another one IF you drive it back 3 1/2 hours and we will take $40 off... but we still had to pay for fuel. Like WTH. On top of that they didn’t return our phone calls for hours. Thanks for making an already tough time even harder. Would not recommend
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May 2020 by Sonia Alvarenga
buena atecion y my rapido te entienden
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November 2019 by Beth Miller
Was not renting a truck , but was having my car serviced at a station where budget truck does truck rentals from.
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November 2019 by Antonia Wilson
DO NOT RENT FROM THIS LOCATION! Poor service. Was overcharged for my rental and owner has not fixed this problem. Worst experience ever.
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September 2019 by Juan Caceres-taveras
I'm been waiting for more than 25 min, no body appears. I have to return a truck here but without no body lol its going to be difficult......I waited for 40 min then told me to call a cell phone lol, the guy told me to leave the keys in the desk like really...... Worst services ever, few customers waiting no body there
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August 2019 by Juan Caceres
I'm been waiting for more than 25 min, no body appears. I have to return a truck here but without no body lol its going to be difficult......
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December 2018 by Ronald Ward
budget truck is the worst place to rent a truck! We own a moving company and rent trucks alot throughout the year we have spent around 100,000 with them...for the last 2 years around December apparently FedEx has been renting there trucks. keep in mind we rent all year round and have spent tons of money with this place..well we keep running into the problem of we reserve a truck weeks in advance and right when it's time to pick up our truck we get a call saying they dont have our truck that FedEx has rented almost all of their trucks and good luck finding one at all in the city. this really angers me and becomes a big problem..what is the damn point in letting people reserve a truck if your not going to honor it and just give there truck away? keep in mind we rent all year long and FedEx only rents for one month but somehow FedEx comes before any and all other customers! I am tired of this and will do buisness elsewhere! If they want to loose around 100,000 a year for someone who only rents for a month then so be it! we have had a ton of other problems with them and would strongly suggest that you do buisness with someone else. budget does not care about their customers!
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September 2018 by Michael Justice
This is the worst location worst customer service I've ever dealt with as a business owner reserved online a lift a 26 foot truck when I showed up truck was backed in paperwork was signed and I left only a pollen getting to my destination two hours later did I figured out they went to be a ramp truck instead of a lift truck when I called the location he said just bring it back you'll give me a refund when I showed up the old man Had to call his son it was not on site or barely runs the place to get permission and he refused saying I signed a contract it doesn't matter what truck they gave me after I called customer care for budget they told the man on my phone to cancel the contract and the budget locally refused to cancel the contract saying they're going to charge me regardless. Had to call his son was not on site or barely runs the place to get permission and he refused saying I signed a contract it doesn't matter what truck they gave me after I called customer care for budget they told the man on my phone to cancel the contract and the budget locally refused to cancel the contract saying they're going to charge me regardless They refused to do what budget corporate told them to do. Budget corporate did cal me and told me to call once the charges were posted so that they could refund the money. Seems ridiculous for the company to rent the wrong truck then tell me on phone he would refund and then expect me to pay for the gas used caused by Their mistake. If I could give a zero I would. Stay away from this location!! Penske it is!
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May 2018 by Emmanuel Perez Flores
Ron was Great! I know he had his hands full the day I went to pick up the truck and pick up the trailer the following day with it being dropped off late the night before! Thanks Ron!!
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October 2017 by Jeff Morano
Had a great experience with them when we moved. Plan on using them again this weekend. Highly recommended for fast and quality service.
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September 2017 by P .L. Name
Excellent service! My go to place for my moving and truck rental needs.
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June 2016 by Herbert Ballard
This location gives excellent service at a great rate. I have used them for some time now having rented 5 trucks with zero issues. Give them a try. I rate them 5 stars.