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February 2024 by Rhonda Rutledge
Oh my gosh! What a beautiful bouquet that was delivered today. I can tell that the florist took extra time and care to make it perfect. It's beautiful. Could not be happier. Thank you, Carmel Florist, for making someone's birthday very special.
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January 2024 by Luda Vaynshteyn
Wow! I am absolutely blown away by the incredible arrangement I received. The attention to detail was so thoughtful, and it felt like it was made just for me. The creativity and care put into it made my day. I'm beyond grateful for such a beautiful arrangement that brought so much joy
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November 2023 by Ashley Dodd
I ordered from across the US for someone in NC/SC. Their communication was amazing during delivery, and their arrangement was spectacular. I am so thankful for their work. I highly recommend as their product looks exactly like their images.
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November 2023 by Maria Fernanda
Loved my delivery of flowers. Thank you for making such a nice arrangement!
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October 2023 by Leonora Barden
Carmel Florist has the most beautiful and fresh flowers and plants in the Charlotte Metro Area. I needed a last minute gift for my brother's birthday and what they sent was simply beautiful! They are personable, courteous and professional. I highly recommend them for your floral gift needs.
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September 2023 by Rachel West
My boyfriend surprised me by delivering flowers from here off Uber, and the bouquet was gorgeous!
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September 2023 by Eddie Stewart
Walked in at end of the day, excellent service offered to put together an arrangement I selected the mixed roses. My wife was very pleased beautiful arrangement.Thanks
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August 2023 by N G Hartsell
The customer service is absolutely wonderful. They not only sent me a photo of the delivery to our home, they also gave me a call to make sure we would know the flowers were on our front porch! The flowers are so beautiful, and very nicely arranged. They take excellent care of the entire process. We are so pleased with their care and concern. They provide an excellent service.
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June 2023 by Elisa Thomas
Carmel Florist created 21 centerpieces for our graduation brunch last week. I received a lot of compliments on how gorgeous they turned out. Very reasonable delivery fee and pricing for a beautiful product! Thank you!
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June 2023 by Mary U.
MY FAVORITE flower store!! Highly, highly recommend!! I've ordered multiple times from here and each time they truly deliver with exceptional and harmonious combinations of fresh flowers. Very friendly service too! I've grown to love and trust this flower store so much that I requested that they make my wedding flowers. Elena was SO pleasant, clear, professional, and all-around thorough!! She checked in with me a few times to make sure all my desires and wishes were fulfilled to top par quality and accuracy. The flowers were so much prettier than I expected!! And I was so wonderfully surprised on my wedding day to see that my bouquet was a lot more generously filled!! Elena and her florists truly put heart into what they do and I just LOVE LOVE LOVE them!!! Aren't the flowers just BEAUTIFUL!!?!
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May 2023 by Selma
Oh I'm so delighted, surprised, and so happy with my surprise! Thank you so much for delivering such beautiful flowers and yummy chocolates with care; I was so caught off guard, I only wish I could share them with the delivery man! I am so lucky to have a loved one do this, and I'm grateful for you for a wonderful and colorful surprise
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April 2023 by Elease B.
I was trying to do my best, so I called the best. I feel punk'd. I called Carmel Florist because of their reputation. Was expecting to leave a rave review. When I saw multiple pictures, I literally felt myself 'deflate'... It looked like I had flowers from HT delivered - and I even upgraded to the deluxe. Very underwhelming display. In addition, there was no message, after having repeated it several times. Name was misspelled. Yes, I spelled it. A typical southern name :/ You know what was right?? My cc# What I DO NOT WANT is a follow up explaining how busy they are. THEN DO NOT ACCEPT ADDITIONAL ORDERS. {(***)}
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March 2023 by Danielle Cirillo
I live out of state and ordered a bouquet of flowers for my Mom’s Birthday online. The ordering process was simple and I received confirmation that my order had been placed. I got a call explaining that the exact arrangement I ordered would need some changing due to some pieces not available. I was totally fine with this and trusted it would still be beautiful. I got a second call from the delivery driver saying he was five minutes away to drop off the arrangement. Fantastic customer service all around! The flowers are gorgeous and my Mom said they are prettier in person! She absolutely loved them! Thank you! ?
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March 2023 by Empress An
The first experience was great which is the reason I ordered again from them. This time the manager told me that the flowers were fresh. The photos does not show the extent of how wilted/ faded the blooms were on delivery. I felt horrible as I had sent the arrangement as a gift (these photos were sent to me by the recipient). I called to inform them about the state of the flowers and I also spoke with the manager; whom apparently called the recipient of the flowers and was completely unprofessional. Shouting as well as "giving an attitude" to a customer is completely unacceptable. If the customer service was good then I would have overlooked the situation. I will not be doing business here again as my business is not appreciated.Also, I paid extra for an upgrade and this is the what was sent. Nothing like the photo.
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March 2023 by Michelle McLaren-Smith
The first experience was great which is the reason I ordered again from them. This time the manager told me that the flowers were fresh. The photos does not show the extent of how wilted/ faded the blooms were on delivery. I felt horrible as I had sent the arrangement as a gift (these photos were sent to me by the recipient). I called to inform them about the state of the flowers and I also spoke with the manager; whom apparently called the recipient of the flowers and was completely unprofessional. Shouting as well as "giving an attitude" to a customer is completely unacceptable. If the customer service was good then I would have overlooked the situation. I will not be doing business here again as my business is not appreciated.Also, I paid extra for an upgrade and this is the what was sent. Nothing like the photo.
