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December 2023 by Leslie Parker
Tanesha was extremely helpful & patient as my mom and I handled some bank business!
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December 2023 by jack graham
Amia has been a lifesaver! She has helped out so much in my loan process, with the best rates I found here in Charlotte. She has been so fast to respond and updating me throughout the entire process, going above and beyond anywhere she can!
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August 2023 by Karen Nance
We’re not members of this credit union, and they couldn’t help us with the financial transaction we needed, but they went to the trouble of finding a credit union who could help us and pointing us in their direction. We will most likely open an account.
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August 2023 by Naduri Moore
I want to give a special thank you and shoutout to Miguel for assisting me in finding a car. He was very patient, helpful and knowledgeable. I am very satisfied with my experience during this process due to Miguel making it easy. Thank you for being awesome.
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July 2023 by Kimberly Featherstone
I don't like the fact that they don't give you Temporary Cards nomore! You've to wait for you card in the mail or go into the Bank to do withdrawals!! Another thing I don't like is that they go in your Savings to put money in your Checking Account!!! I definitely don't like that, nobody gave them permission to do that!!! The new staff @ this branch is rude! You can see the rudeness in their face!!! No smiling just resting B******* faces in there!!!! SECU here I come
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March 2023 by alex onate
Card blocked. No temp cards available. New card takes 5-7 business days to arrive even though the bulk of branches are in my state. I dont understand why the admin branches don’t have permanent cards. Tried calling central ave for 30 minutes and no answer. God help you ie you have an unapproved charge and need a replacement card.
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March 2023 by Jacque Morrison
Great place friendly people and willingness to help you with any situation you may have.
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March 2023 by Elijah Pettway
Although most of my experience has been great. Ive lost about 200 to nsf fees from companies recharging my account multiple times. When I tried to get this disputed and resolved i was met with a lack of interest and empathy. I’m a college student and i understand that this financial institution is a business. But to me they are prioritizing making money off of my struggle as opposed to the right way.
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March 2023 by Artavia Mitchell
Mr. Kendrick Williams was very helpful with assisting me with get my account back active. He was also very knowledgeable of different programs i asked about regarding changes the bank and how the customer benefits.
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September 2022 by AUSTIN D. (POP POP)
Ms. Pamela is GREAT, the BEST FINANCIAL BANKING TELLER HANDS DOWN, in all of my 35+ years of dealing with many different banks!!! Ms. Pamela, I for one will certainly miss you greatly!!!!! And I know that can be said by a tremendous amount of other members that frequent Carolina Telco's Central Avenue Branch. Good Luck to you,D.E. AUSTIN, member
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September 2022 by Cassie Withrow
Great place to bank! All the lovely ladies are so helpful & knowledgeable.
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April 2022 by Chase Griffin
Best service ever the teller Pam is like Michael Jordan of banks, very selfless and capable of it all! Quick and friendly service and for me on a first name basis
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April 2022 by Ron R
Pamela help me the other day and went "above and beyond" to look into an issue I had with 53 bank even though the error was on 53 account. Happy with all the locations I have visited. It truly feels like they work for you.
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February 2022 by LaToya Duncan
It’s sad that I have to leave a review at each branch location to voice my frustrations. 7 hours spent today trying to repot my card stolen and dispute charges with no recourse. It’s insane that I’ve spoken to 13 people and not 1 of them can assist with having this done
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January 2022 by Luke Thomas
The number listed here must not be for this specific branch, because I called asking if a notary was working today and they said “yes we have notary’s at all branches” so I drive over there and have the other person who needed to sign the document meet me there, only to find out, no notary!
