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February 2024 by Becca DiMarco
A hidden gem here in Charlotte. Had to get some body work done to my car after running over something on the highway late at night. Not only was the service great but the price was very affordable! The workers here were friendly, fast, honest, and did an incredible job. I’ve already recommended them to a couple of friends. Highly recommend using these guys
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January 2024 by Teri Fahey
This place was so easy to work with for fixing a dent in our car. The price was reasonable. Jeff the manager looked at the car and gave me a price right away. He let me know what would be done, when I could get it done and when to expect it back. Josh was there when we picked it up. The car looks great. Everything went flawlessly. So pleased. We have another car with a dent if we get it fixed we will take it to them. So happy I found these people.
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January 2024 by Crystal S.
Wry Responsive and did not try to sell me a service he did not provide. Couldn't get what I needed done here but he recommended options. Thanks a lot. Helpful.
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December 2023 by Ricardo Hunter
Professional staff. Took the time to carefully assess the damage and explained the necessary repairs. Finished work was excellent.
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October 2023 by Paul ..
Excellent communication. I was told what to expect, an estimated cost, as well as a timeframe for the repairs. They worked seamlessly with the insurance company to get my car back on the road. I hope that I don't need their services again, but if I am in the need for a bodyshop, I'll certainly give them a call.
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September 2023 by Christopher R.
I stopped into CarsMetrics because I had a few small scratches and a small dent that I tried to cover up with touch-up paint. Jeff helped me out and explained all that it would take to restore the car back to new. Then he offered to take off my poor touch-up job off the car and add a little bit of polish. It looked way better and he did it all with a smile. I'll definitely come back here if I ever need body work in the future.
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August 2023 by Erin G.
i brought my sisters car into the shop for an estimate. I'm trans, and the person attending me initially gendered me correctly using ma'am. I gave him my information, name, did the estimate and I agreed to order a new bumper. however after I gave my card, then the evaluator started calling me "sir". As I drove away, I felt like this was disrespectful in whole and wish I could just cancel my payment in full. If the evaluator didn't want to gender me as female after clocking me, he should have just used my name, which he had in hand. Obviously I only had the estimate and it was within the expected price range. But this place does not appear to be LGBTQ friendly.
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July 2023 by Troy Akins
I’m just giving a 5 star review after reading all the exemplary reviews about this place ?. I’ll be coming by for a quote soon however
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July 2023 by chris nanin
Fantastic experience with Carsmetrics. Would absolutely recommend them!Service: Body & Trim
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July 2023 by Mark C.
My daughter had someone dent her car in a parking lot and called here because of the reviews and exceeded the expectations. They provided estimate and kept the quote until she was able to get the car to them. They had the car finished within the timeline given to us and the finished product looked great. Highly recommend
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June 2023 by Latisha Greene
The guys here are very helpful and great customer service. I highly recommend!
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May 2023 by Michael A.
Jeff and his team, including the Brians, did a wonderful job restoring my Highlander after a costly hit and run (I was hit just to be clear). My car looks brand new. Thank you Jeff. With all due respect, I hope to never see you again, but if auto body repair is needed, I welcome the opportunity to shake your hand again.
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May 2023 by Grant
I've taken my car and my son's car to CarsMatrics and each time they did a great job! The big difference between these folks and other body shops is they treat you well, are genuinely pleasant to work with, give you the straight scoop on your vehicle, are timely and most of all, they do excellent work. I recommend them highly.Services: Painting
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May 2023 by Drake Tola
Service was timely and very helpful .asking the right decisions to get my car looking great again. Would recommend to anyone who needs body work done to their vehicle.
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April 2023 by Erik C.
Fast, quality service. I paid half the price I was quoted at another local chain repair shop. Staff was friendly throughout the whole process.