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October 2023 by Latara Misenheimer
Whitney was nothing but awesome. I came the day before n came back she remembered who I was n my size. It doesn't get any better than that. I love her she's the absolute best at what she does.JUST ASK FOR WHITNEY ❤️
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October 2023 by OCDolphin
Great selection and experience. Whitney was very helpful and knowledgeable
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July 2023 by Chris Muck
Whitney H. is a great person and did a fantastic job with my girls today!
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March 2023 by Angelia Flemming
Great service !!! I was helped by Keem. He measured both of my children's feet and helped me find shoes to fit their needs. I will be returning soon.
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March 2023 by Fonda Kennedy
Very friendly workers. Took the time to help me find what I was looking for.
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February 2023 by Mary Floyd
Service was ok all employees gross in there conversations not paying clients any attention i left brought sneakers else where.
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September 2022 by cleveland cartwright
We're in a age of not speaking unless spoken to...
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August 2022 by Patricia Jackson
The staff was very friendly and helpful.
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July 2022 by Leonard Wilder
Vast selection along with great customer service
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July 2022 by Sheila Truesdale
Finally found what I was looking for. Great help
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June 2022 by Jenna Carson
Staff was very helpful. Thank you
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February 2022 by F S German
Great service
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December 2021 by Marcus D.
Always a weird vibe in there. Too much cattiness and immature looking at each other and making faces when customers come in. Happened the past 3 times with me so I'm good on this store. I can shop anywhere else and get better service. Oh....and just like previous reviews, they typically don't greet you when you come in. And I've personally seen one employee run in the back to avoid assisting customers.
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November 2021 by Brett Daviau
Called ahead the check on an item. Triple checked to make sure it was the correct product, then drove to pick it up. Wrong. Sales associate was very polite and apologetic, but it still cost me my whole afternoon.
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September 2021 by Simone
I believe it is something faulty going on in this store. An associate purposely didn't give me my receipt and then when I returned my item there was no evidence of my purchase. Tried to give me a $50 gift card for a $100 purchase made 4 days prior to return. Cops(CMPD) we called I have evidence of all claims. The mall manager spoke with someone, the associates who refused to rectify the situation gave my full refund for the mall manager in cash.I would still like to talk to higher management in this situation. Please feel free to email.It feels a lot like scams and thievery in the middle of the mall @northlakemall in #charlotteNC