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December 2023 by Shaina Britt
Doris and Carlos were amazing! I had issues with my insurance paying what they said they would pay. Doris made it a point to not give up until they did the right thing and paid the remaining balance that they should’ve paid to begin with. Carlos repainted my entire vehicle (2016 Honda Accord) and it looks brand new!!! They really did an amazing job from start to finish. I will recommend them to everyone moving forward, and hopefully I won’t have to see them anytime soon, but if I do, Charlotte Collision is where I’ll go!
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December 2023 by Elizabeth Bull
If I could give it 100 stars I would !!! This center went above and beyond my expectations , I recently got into a car wreck an 18 wheeler hit the left side of my door , my car looks brand new , smells brand new , they even cleaned the inside for me as well , everytime I came up there I had my kids most of the time Doris is SO NICE , very well at communicating and helping me understand the process and has recommendations for anything else I needed was really there every step of the way & had so much patience as I said before I would have to bring my toddlers with me from time to time . Turnover time was quick as well ! Here is some pictures for reference!
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November 2023 by Gabrielle poplin
Doris and Carlos were great! Got my two left side doors and left bumper fixed in 2 weeks. Even replaced my battery (an issue before I brought it to the shop.) Highly recommend this place!
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November 2023 by Humberto Mejia
My experience with Charlotte Collision Center was better than I could've asked for. Doris, Carlos, and their team are very kind and take pride in their work and it shows. They treat you like family here and they did an amazing job on my car. I have a very difficult paint to work with and I was afraid my car would never look the same after the accident but when I got it back I was amazed by how great it looked, practically brand new. I want to thank Doris, Carlos, and everyone involved for the work that they've done and the ease of mind they gave me when I took my car in. I definitely recommend this shop and will be coming back if ever need be!Services: Painting
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November 2023 by Michael Silverman
Charlotte Collision Center is simply outstanding and I highly recommend them!! They provide both exceptional workmanship and customer service, as well as reasonable pricing. I dented and scraped up the rear quarter panel of my Infiniti on a concrete column. Carlos promised that when his shop completed the repairs that it would look as good as new, and no one would be able to tell that anything happened. He kept his promise and delivered the car on time. Along the way, Doris ensured that I had all the information I needed and all of my questions were answered, and promised that I would be very happy with the work. I could not have asked for more or for better service!Services: Painting
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November 2023 by Alonys G
Took my bmw here and couldn’t be happier. Carlos got my car looking brand new. And the customer service from Doris is 10/10 the best you will find.Services: Painting
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October 2023 by Shakira Marsh
Carlos did an amazing job on my vehicle. The entire process went smoothly from beginning to end. They also had my vehicle ready within 3 days. Thanks once again Charlotte Collision!!
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October 2023 by cedric brown
I had a great experience with Carlos he was very friendly and honest. The prices are fair and the staff delivers excellent customer service which is something that is hard to come by nowadays. I highly recommend this place.Services: Painting
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September 2023 by Samuel Barahona
Great service and great customer service.Service: Painting
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August 2023 by David Tetteh-Amezuwoe
You guys are great what a wonderful job you did excellent work.I see my car I can’t identify it because it looks different I recommend you to the world ? thank you so much
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August 2023 by Jessica Shokler
I was nervous to get body work done on my car, as it was the first time I was having any work done on it. Doris assured me that my car would look brand new when it was returned to me. She made me feel comfortable that my most expensive belonging was in good hands. The shop was extremely accommodating and quickly did the job with updates along the way.When I went to pick up the car, it really did look brand new. My car color is a specialty color and they got it to look so beautifully blended to where it looked like the day I first got it. They did such a great job and would 1000% go to them if I needed to get more work done in the future.Services: Painting
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July 2023 by Jaman Green
Great service and staff. I would recommend this place to everyone. Got into an accident and Doris made everything seamless with great customer service. Got my car back looking brand new and kept me in the loop every step of the way. Thanks for looking out.Services: Painting
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July 2023 by Dale Rubin
The service was timely and exemplary. Most importantly, the price was reasonable in that it was significantly lower that prices for the same service in other parts of the city. This business exemplifies what is best about a family owned business: friendly, knowledgeable and considerate.Services: Painting
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June 2023 by Adut Awer
Very good customer service !They always kept in contact and gave me updates about my car and have done a very good job in fixing my car it’s looks all brand new !
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June 2023 by Quintin Ducarpe
Carlos did a wonderful job on my truck restoration. His wife is super sweet and attentive at running the front office. Amazing job so very happy! He completely restored my trucks body and paint.Services: Painting
