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April 2024 by Mely M
Why does this location still exist? I hope corporate is looking at these reviews. I would rather drive twice as far to go to the fort mill chick fil a than come here
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April 2024 by Drew Neal
I come to this Chick-fil-A every morning and they MESS UP my same order EVERYDAY FOR OVER A YEAR!!!!
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April 2024 by Brian Nguyen
Food is never fresh , service is as slow as you can get it
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April 2024 by Susan Saunders
The service time is not great anymore. You sit there forever now. There was a problem with my mobile order when I went. I was charged for someone else’s meal on-top of my order. When I realized the problem I called the store about an hour after it happened. No one could help me that evening. I went in the next day when they said the Manager who could help me would be there, and he was not there. He called me the same day, but he was rude and short with me. Eventually it was sorted out. But the way it was handled was ridiculous.
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April 2024 by S. A.
Chick fil a corporate should just shut down this CFA. The customer service is the worst. A week ago, I ordered chicken nuggets and they were all fat. I couldn't even eat it. Then, my boyfriend wanted to get breakfast. He ordered through the app around 10:15am. He got there, waited in line, and once it hit 10:30am, they CANCELED his order and said they couldn't make more breakfast!!! This is, by far, the worst CFA that I've ever visited. These are only two examples of many many bad experiences from this CFA. After this experience, we will never go back.
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April 2024 by Alexsis Mey
Ordered a Oreo Milk Shake with Strawberry syrup on the app to be brought to my table. Waited over 15 minutes and was not told the ice cream machine wasn't working until I asked even though they had just served ice cream products to customers right in front of me, the worst part is that not one of them had the decency to at least acknowledge people ordering ice cream products online to see if something else could be done and instead serving melted ice cream that was not frozen properly and could cause food poisoning.
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April 2024 by Bruce
I ordered in the Drive-Thru, with at least a 10-15 minute wait and received half of my order at the window. The employee approached my car with my order, gave me the total and at this point I told her that an item was missing. She went back inside to swipe my debit card. I spent a good 5 minutes at the window asking for a proper receipt, as I had a $4 receipt for a $9 order. She eventually gave me the rest of my order and explained that I wouldn't be overcharged. Before I drove off, she handed me someone else's debit card. Noticed they also put the name RICK on the bag and the food was luke warm at best. Food safety is important, even at a fast food place. Not coming back here
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April 2024 by Peggy Galloway
It is always a wait in car line. Prefer to go inside & less waiting.As a separate issue, antibiotic chicken is a good reason to stay vegetarian.
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April 2024 by James Colbert
Food is always disgusting. Never fresh. Always burned and overcooked. Nuggets are very crusty and hard. Tastes like they use the same old grease for weeks. Employees are mediocre at best. I thought chic fil A was known for their friendly service... but obviously that's gone down the drain. Would NOT recommend.
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April 2024 by David Washington-Pace
Never
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April 2024 by Raul Perez
Staff was cheerful and friendly, food was good and pretty
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March 2024 by brooklyn edwards
This location is always so quick and the workers are so sweet. I was just there and I mobile ordered a cookies & cream milkshake but when I got to the window they told me they were completely out, then offered to get me something else. I asked for a cookie and the lady at the window was so sweet and gave me 6. She was extremely kind!!
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March 2024 by Ivy Byers
I was surprised by the wait time here compared to the service at most chik fil a restaurants, but the real kicker was finding a hair on my chicken mini when I opened the box. I get it happens, but generally expect a little better from chik fil a. The food wasn’t bad, but hair nets might be needed.
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March 2024 by Alex Hamilton
Gave me half my order then I go up the manager and the worker looked at my bag and said I didn’t order fries when it was clearly on the bag. Then I showed another person the receipt and she gave me my fries and I said thanks and she said nothing. Chic fil a falling off
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March 2024 by Gustavo Fernandez
Excellent service and good food. I like it.
