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August 2022 by V A.
For approximately 10 years or more we have received excellent service from pharmacy. They have gone above and beyond finding medications at other locations when needed. I would give pharmacy 10 stars . Groceries can be pricey but can find some good deals. Salad and hot bar is nice (yummy)! Employees are very friendly and helpful.
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December 2021 by Mike N.
Came in with service dog and lady asked me for papers that's highly illegal. also does not have Apple Pay we are in 2022 here you guys need to step up your education and technology will not return
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September 2021 by karen d.
Check you time of operation!!!!!!!Too bad I just don't seem to care about customer service at this location there's always some thing inconvenient either someone's rude or if you have a order made they don't get things right they make excuses and tonight was the topper it's OK that you have to close at 9 o'clock because of Covid but you need to let people know so they don't come driving up to your store expecting you to be openSuper inconvenient waste of time waste of gas that's not cheap shake my head
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July 2021 by Janice K.
I have been shopping at this Harris Teeter for years now and it is the absolute worst if you're in a hurry. I have never complained in a review about this before even though service here has been the same the entire time. This morning put me over the edge. I purchased 9 items and had one coupon for each item. The cashier was so confused and was closely looking at each coupon. She tried to tell me she couldn't scan two of them because it was a different item. I had to show her the name and point to each item. Literally Raisin Bran, Mini Wheats, Pops cereal, and some Nestle Pure Life water - this should not have been confusing. If I didn't live right around the corner I would never go to this Harris Teeter again.
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January 2021 by Britt B.
I personally choose not to shop at this Harris Teeter, especially with a brand new Publix right across the street but that's not what this review is about. This review is pertaining to the online order pick up. I have picked up an additional job doing Shipt in my spare time (Covid times, am I right?). I only do "delivery only" orders here so I don't actually have to go into the store. I will say that I'm giving them an additional star because the pick up area is very customer friendly compared to other locations! I wish other locations had these designated pick up parking spaces instead of having us block other customers vehicles. Please plan on waiting sometimes 30 minutes for your order to be brought out to you, I wish I were kidding. It's a typical trip if 2-3 different employees come and ask your name for the pick up order. Even today I waited over 30 minutes just for someone to come out and say "What's the name on your order, no one here tells me anything." Not the most professional thing to say. Communication seems to be lacking, and there's no sense of urgency from the employees. The whole point of ordering online for people is so they don't have to go into the store. Keep in mind some people have compromised immune systems and strictly rely on this for groceries. No one has ever apologized for the wait the many times I've picked up orders here, I'm not offended but I do have orders that need to be delivered in a timely manner and majority of these orders contain perishable products. Hopefully this feedback will provide the team with some useful ideas on running the online pick up more efficiently.
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December 2020 by Cheryl N.
I will not be shopping at this location in the future. The store doesn't enforce the wearing of masks. I pointed out a mask less shopper to the cashier and she ignored me. You lost a valued customer.
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December 2020 by Terrance B.
Barely any masks in sight, I took all percaution and got what I needed and left immediately, disgusting that all these rich folks think they don't have to wear masks! We're literally in a pandemic.
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November 2020 by Deb W.
I want to like love this HT since it is so close for shopping but I think they could use some improvement on cleaning and sanitation. You can smell the fish area soon after entering the store - and this gets stronger closer to fish and frozen fish and poultry display cases. Some serious cleaning needs to be done even if it involves more periodic disassembly or sanitation provider assistance. The second disappointment is the recent reestablishment of the salad, soup and Asian bar. --with COVID still an issue --what is HT thinking in shared utensils and help yourself RTE bar? Lastly some of the employees aren't reminded to wear masks properly such that they cover nose and mouth. HT should also post an easy to follow sign on door entry reminding shoppers HOW to wear their masks and masks required inside stores for everyone over age of 4 (or that recommended by CDC). Above applies to Morrocroft location as well. I loved our HTs in Greensboro NC -but some in Charlotte could use some attention.
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November 2019 by Mindy T.
This is my favorite Harris teeter store. The veggie are always fresh with a lot of options. Space is always clean , items are organized. My family grocery shopping store. Love love and love!
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October 2019 by Paul Z.
Lately I've been getting the salad bar and this location has a really decent breakfast/brunch/lunch/dinner buffet. I've enjoyed it. It's convenient and the quality is pretty good. It is a good option when getting something quick. Also the Sushi isn't bad.
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August 2019 by Leigh G.
I've been coming to this Harris Teeter at least once a week for more than a dozen years. Today, I visited the ladies room. What a shock. The place was dirty and disheveled with a waste container hanging off a stall wall, the paper towel dispenser not functioning, the pump soap containers empty, and the large trash container positioned with the opening against a wall. I stopped at the customer service desk to let them know the ladies room needed attention and soap. The customer service employee responded that I wasn't using the soap dispenser correctly. Really? I'm the problem here? The filthy ladies room makes me wonder about the cleanliness of the storage rooms and other areas in the back. Have never shopped at Publix across the street, but now I may check them out.
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April 2019 by Tim L.
Nice store but really bad restrooms. They should be ashamed of themselves for have a top notch grocery store with a gas station restroom. Makes me wonder what their back room and kitchen looks like. Next time I'll go to the Publix's across the street.
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December 2018 by Tim S.
The staff here are some of the rudest I've ever experienced, especially in the deli. I'm a huge fan of Harris Teeter subs and usually come every week for the $5 whole special. Usually that's not an issue and I'm in and out in a pretty short amount of time but lately the people working the deli counter have been treating me like I'm there to take their livelihood for ordering a sandwich. Completely rude, not a single pleasantry (is hello a lot to ask for?). I left the location in dismay about how I was treated on my last visit. It's unfortunate because the subs are fantastic (as is the rest of the grocery selection) but the staff make a compelling argument to go across the street to Publix to be treated like a human being.
