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April 2024 by Dustin Nichols
The doctor was great that did my DOT physical and he told some jokes and made it a little more comfortable... awesome Doctor!!! The lady at the front desk was AMAZING and a sweetheart!Thanks to you all for making it quick and easy!I'm from Iowa and concentra there takes hours for what you guys did in about an hour and a half so much faster!
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December 2023 by Michele McByers
My nurse Sholanda was amazing! Great bedside manner and made me laugh! Much needed when you are feeling sick and yucky especially around the holidays. She’s a gem!
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December 2023 by Sandra Walker
Concentra was very nice the receptionist had very adequate customer experience that met each need in the capacity of availabilities. The doctor was very nice. He was presence in the moment of his duties regardless of the line of patience he had in the office. Other than the waiting due to the patients being plentiful great experience.
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December 2023 by Edward Glover
I came into Concentra Urgent Care for a drug screen. I was on my lunch break so I didn't have much time. Two ladies that work the front desk, were able to get me in and out quite fast! I was able to grab some lunch and make it back to work on time! Also they did it with a smile and courtesy. Customer service isn't dead after all!
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December 2023 by Faviaree M
Absolutely waste of time and money, wish I could give NEGATIVE ten stars. Doctor didn’t even want to look at my hemorrhoid, he just gave me advice that I already knew and was told from another doctor and offered to prescribe me medicine that I already had. Waste of time, wish I could get my $75 co pay back. I will never use this urgent care again. Unfortunately it was the only one that didn’t have a long wait and could see me that day since it was so last minute but I wish I would’ve waited and gone else where. Don’t waste your time going to Concentra. I always heard horrible things about them but didn’t think it was true but it is.
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December 2023 by Salvatore Villari
This was one of the worst experiences I have had at a doctors office. I sat in the waiting room for 2 hours. After waiting in the waiting room, I was moved to the doctor’s office. I waited another hour in the doctors office. When I was finally seen the doctor spent all of 2 minutes examining me. Quite possibly the worst experience I have ever had.
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October 2023 by Michael Slay
My experience was excellent! Especially my nurse was top notch in all areas of knowledge of her position! Just great overall experience with all involved!
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October 2023 by Stacey Hall
My recent experience at the Steele Creek Concentra was excellent. The patient coordinators and front desk staff were friendly, patient, knowledgeable, and helpful throughout my process. The intake nurse and nurse practitioner were also very knowledgeable and skillfully moved me through my process in a timely manner.
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October 2023 by Rochelle M
Quick and efficient. Courteous and helpful staff. My only complaint is that I found the woman who assisted me leaning over my newborn with the stroller cover pulled open as I came out of the restroom. That was unsanitary, unprofessional, and technically a violation of my privacy. COVID numbers are going back up. My baby was covered for a reason. You also shouldn’t touch things that don’t belong to you. No matter how curious you are. The correct thing to do would have been to ask to see him. Not take it upon herself to open the covering to my stroller.
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September 2023 by Diane J
My experience here used to be great. I come here for drug screenings long as I have to use the bathroom I’m in and out the receptionist are normally nice and sweet now they have people working there with attitudes, not friendly, not welcoming the act like they have problems at home and bring them to work. I had an interaction with the young lady, KaliyahVery unfriendly snatches things out of your hand The two times I had to go never cheerful, never helpful attitude I also thought they had a fast track drug screening meaning they have someone just doing drug screenings
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September 2023 by Thomas wilkins
I visited this location for a pre-employment screening. I found the clinic to be very comfortable, well managed and staffed by super friendly employees. My total time in and out was roughly and hour which isn’t bad if you understand the degree of services Concentra provides.
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September 2023 by Sota Thayer
Absolutely horrible. Plan to sit for HOURS For a simple drug screen. Need a employment physical? Plan to sit ALL DAY! just for blood pressure, height / weight and a whack on the knees with a hammer. Seriousky absolutely ridiculous. Poor time management poor organization and not a thorough physical at all. Pretty much just a scam going through the motions. I'm glad I dont have to pay for it.
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September 2023 by Tehan Carter
Arrived at 5:10 for an athlete physical. They didn’t call us back until 6:45 only to tell us that 6 people were ahead of us. We sat back in the waiting room until 8:01 only for someone to come and bring us to the back. It’s been 3 hours and we STILL haven’t seen a doctor. The worst part is that they close at 6. This is absolutely ridiculous!
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August 2023 by Kevin Parker
The wait is long but that's because they are very busy all the time. They were hustling.Morale seems to be really good and the girls are really nice unlike some places.They have snacks and water and coffee so sit tight and be patient.
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August 2023 by Clement Bowman
The entire staff was very helpful from the minute I registered to my departure. They answer all my questions and they were patience and caring. Glad I came here.
