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April 2024 by Carolyn Belts
They overcharged and don’t fix broken furniture.. I don’t recommend them to anyone
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March 2024 by XVIIIBES TAROT
Tammy, Yolanda & Sam went over and beyond to ensure my unforgettable 10 stars shopping experience. Tammy has been in prompt communication with me from the beginning! She answered every question, addressed every concern with patience. Yolanda and Sam assisted with the logistics side of things and worked excellently well together to help me get all of my paperwork done. They alll went over and beyond to assist me. This was my first time ever in a Conn’s HomePlus and I WILL be back just because they treated me with care. Thank you !! ❤️?
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March 2024 by MeChelle Camp (Mickey)
Tony was great made the process quick and seamless
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March 2024 by Nathan Cooke
After driving an hour to the store, I ordered 2 portable air conditioners. I was told I needed to drive another half hour to go pick up the ac at the warehouse. I asked salesperson to verify that the warehouse had 2 before going to pick them up. She told me they had plenty. Of course they only had one when I got to the warehouse and they could not tell me when another one would be coming if ever. So per Conns policy we had to drive back to the point of sale store another half hour drive to get a refund for the item they did not have in the warehouse. This will be my first and last time as a customer at Conns. Total waste of my time.
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March 2024 by Christine Edixon
Wow! I am so glad I purchased here! I worked with an associate, India and the store manager, Kieth. She quickly answered my questions and narrowed the options to fit my needs.I was greeted by the store manager, Kieth during the process and given information about the items that I hadn’t considered. After purchasing Kieth even went over the invoice to make sure everything was accurate. I felt confident about the items I purchased. I will definitely be shopping here again!
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March 2024 by Sandra Cox
Our associate, Marlon, was very helpful and insightful when it came to the products we were looking at. He was kind and patient throughout the experience. 5/5 would certainly recommend! If I need anything else, I would go back solely because of how amazing he was.
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March 2024 by Anthony Wright
Very considerate and very helpful
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March 2024 by Katrina Howard
B Johnson was so pleasant and helpful today! He was knowledgeable and he helped me find everything I was looking for!! Thanks to him, I was able to confidently purchase a dinnette set, Entertainment center, and a dish washer. Everyone I came across today put a smile on my face and made it a great experience!! I will be back... I ALWAYS come back ?
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March 2024 by jade gittens
Staff was very helpful and friendly. Thank you!!!
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February 2024 by Angela Jenkins
The sale representative was very professional, knowledgeable and helpful throughout my purchase!!
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February 2024 by Matthew and Penelope Janowski
We went to the location on JW Clay Blvd and had nothing but issues from the location. We went in to purchase two window ac/heater combos for our business and also a new mattress for our home. First the salesman Von sold my wife two ac units instead of the combo and then put one number wrong for the correct mattress we requested. We didn’t check till we got all the way back home and then realized our entire order was wrong. We called and they said to come back and they would help. When we arrived the assistant manager said we were wrong and that was the ones we wanted and that she would exchange them but couldn’t exchange the bed. We are now on our second week still without the correct mattress and we keep getting the run around from corporate. We are very unhappy and will be canceling our entire order.
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February 2024 by Kaitlyn Ramos
Knowledgeable and friendly employees along with unbeatable prices.
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February 2024 by Victor Uribe
Good ?
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January 2024 by Shirley Hathcock
Went in to the store on JW Clay in Charlotte to pay on my bill and I was looking at the washer and dryers so was just seeing if I. could get a set. because my set was wearing out and the young lady let me shop and then she came back to me later on showed what I liked and wanted and I got them left with a big smile on my face also the sales girl was smiling too the hold thing took around 1 hours to do the staff was super I will go back to that store if anybody needs anything Conn's got it
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January 2024 by Tahirih Hill
Friendly and fast service. The staff were ready to help with what we were looking for. Can’t wait to get my new couch and tv stand!