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February 2024 by Kimoni M.
Friendly & Helpful Staff.. I highly Recommend Cosmo Prof over any other Professional Whole Sale Supplier VS Ulta Beauty & Beauty Supply Stores are just over priced.. The Design Essentials Line was completely SOLD out.. It was only 2-3 products left.. The Ola Plex products was cheaper than other places that I've seen it at.
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February 2024 by Quinton I
I had a great experience at this location, I’m a barber currently learning how to color hair, I came in this location with so many questions, Mrs Michelle Dillard was very patient and helpful, she helped me find the exact products I needed and even recommended classes I could take to further my education and add new skills. Thanks again Mrs Dillard.
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January 2024 by Esteschilon Horton
I just left this store. There is a representative that calls herself Zee. She was extremely Rude and disrespect. I ask for help and got no response. She told me if I wanted help I had to come to where she was. Whatever hole they found this lady in. She should promptly be returned too. Needless to say customer service is universal. But good customer service is not universal.
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September 2023 by Peri Perry
This store has gone downhill fast. Constantly out of stock of even the most basic supplies. They just spread they same single product out to make shelves look full. The new manager is snarky and already seems overworked. After months of hunting down which store might have the products i need im just gonna start ordering from the brands directly or another distributor.Brands that have had items out of stock on my last 3 visits were .. keracolor, matrix, kms, joico,
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April 2023 by Ashley Mossor
The staff is great. Corporate needs to show this store WAY more attention. It has been notoriously understaffed and under stocked for years. I usually call to make sure they are open or the have the basics that I am looking for, however I forgot only to drive all the way there in the rain to a sign on the door saying at lunch. No retail stores do that anymore unless they are understaffed. We have way to many cosmetologists in this area that need the store to be reliably stocked and open during stated online hours. Now I have to block more time in my day to go tomorrow and hope they have what I need.
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February 2023 by Carmen Lopez
My home away from home, I could spend hours here if this place was closer to me. The staff are the friendliest ever.
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November 2022 by Marlyn Cruz
I just love the manager. She is very friendly and always willing to help!
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October 2022 by M. Rey G.
Friendly staff. The store associate was knowledgeable and quickly help me find the product I was looking for. Thank you.
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August 2022 by edgeisme
I love Jackie and all the employees there. They are always cheerful, smiling and willing to help.
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April 2022 by Chris
Always has what I need
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September 2021 by Brooke Turner
Employee was late and opened store door late she was also wearing a crop top to work which I thought was super unprofessional. After I was ready to check out she stayed in the back. I was in the store alone with no assistance
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September 2021 by Terence L.
The employees at this location are absolutely horrible. Leave the store during business hours and put a sign on the door. Do not acknowledge you upon entering and only speak when you engage them. They are not helpful and treat you like it's a bother to them. Management needs to address this situation ASAP you have a very bad situation.
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September 2021 by Brooke Liburd
Employee was late and opened store door late she was also wearing a crop top to work which I thought was super unprofessional. After I was ready to check out she stayed in the back. I was in the store alone with no assistance
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March 2021 by Christine Massey
Always a nice experience
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December 2020 by Ally Shifflett
Whoever takes inventory must always be asleep. They never have anything. Like ever. No 20 volume, been out of dipping powder top coat for 3 months. It’s ran by teenagers.
