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February 2024 by Matthew Patti
Where to begin for what a blessing Hailee Jones has been to our family throughout the process of our family uprooting everything we have known for the past 11 years to start a new adventure.I guess at the beginning…For two years we have been selectively looking at new home location with a very definitive set of criteria. Realtors have come and more often gone due to our criteria of new home/property search and how hard it was to find. Fast forward to October of 2023 when we thought we had found the property we had been looking for. Made a call to Zillow and Hailee Jones entered our life. Turns out, that one did not work out and our expectation was that Hailee, just like the rest, would stop her search and we would not hear from her again.That is not what happened, she relentlessly searched and stayed in contact with us more than we could have ever expected. She found numerous properties that came close but didn’t quite check every box…Until she did!! The home of our dreams!! And it only took her three weeks.Although it checked every box it was just a bit over our price range. Hailee worked her magic and was able to not only negotiate on our behalf to get the price in our range, she also negotiated to make it a contingent offer so we could sell our house. She went the extra mile to inform the sellers about our dream and convince them that we were who was supposed to be in that house.Our house went on the market the week before Thanksgiving, the absolute worst time with the holidays to try to sell a house. Regardless of that, Hailee was at our house every weekend doing open houses missing out on what I can only imagine, countless family holiday functions and was able to sell our house in 4 weeks. She assisted us with all our questions and never missed a call, email or text even when they came in well past business hours. I sent roughly 165 emails, countless texts and every single one was responded to immediately. We were definitely “high maintenance” clients, but Hailee made us feel like we were the most important throughout every step.Hailee also assisted in every step of the mortgage process, spent countless hours on the phone with my mortgage company to provide me with the best information daily and ensured that I took every step I needed to finalize that part of the process. None of which is in her job description but was there for us, nonetheless. Hailee even assisted us in negotiating, scheduling, and rescheduling the moving company due to our buyers taking a last-minute trip to Mexico the week before our closing. The stress that Hailee took off our shoulders during those tense few days when we thought our dream was about to come to an end is immeasurable.There is no way for me to describe or put into words just how much personal attention we received from Hailee and I am sure that I missed many details of what she did for us in this review. What it boils down to is, if you are looking for your dream, looking to sell…Hailee Jones is who you want to work with.Thank you, Hailee, for EVERYTHING and for making our dreams come true!!!
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January 2024 by Brit Lynn
I closed a transaction FSBO and Hailee Jones represented the buyers. She was phenomenal with communication, professionalism and attention to detail. I fully intend to use her services in the future for my own interest based off my experience with her.
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October 2023 by RIGWA LIFE
Great team, super experienced and we’ve referred everyone in the market to them. In a cluttered real estate world, you will not find a better team!
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October 2023 by Troy Coleman
I've known the team at Costello REI for a very long time. Truly some of the most caring and professional group you will come across. Would 100% recommend them!
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October 2023 by Desiree Otero
Working with Costello made the overwhelming task of home searching an easy process. The team was very attentive to our needs, and patient with our home “wishlist” requirements leading to the perfect fit for our family. I highly recommend them.
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October 2023 by jessica furr
Karen Minter, Becca Powell, and Ruvell Martin could not have been a better team to work with. We purchased our forever home about a month ago and they made the process seamless. I could never say enough good words about them!! Hire these people to represent you...you won't be sorry :)
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October 2023 by Chris Grantham
After recently relocating from Southern California to the Fort Mill area, my wife and I quickly realized we had underestimated the competitiveness of the Fort Mill real estate market. Partnering with Costello’s first-class Associates & Agents, the firm helped my family navigate the turbulent market to secure the property and neighborhood that we desired. We cannot thank them enough, true professionalism from initial Engagement through Closing!
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October 2023 by That Dude Ajemian
Awesome experience, great people. Karen in simply the Best!
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October 2023 by Jeff Mullins
Costello Real Estate and Investments have always made the buying and selling of our properties extremely easy. Their teams are engaged, knowledgable, and understand the local/regional markets. I would trust them with any real estate endeavors.
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October 2023 by JCap22
My experience with Costello REI was amazing! Impeccable professionalism every step of the way, and the personal attention to every detail and more importantly to our emotions made all the difference! I can't recommend them enough...10 stars!!!
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October 2023 by Knowmadiq One
Wonderful experience! Stephanie is such a delightful and knowledgeable agent. She answered any & all of our questions, even ones we didn't know we should be asking. I felt that she listened to us and was genuinely happy to help. She always made time for us and that really impressed upon us that we mattered to her as people & not just potential profit. She has the perfect harmony of being informative and intuitive to our needs. We definitely recommend seeking her out of you're in the market for real estate!
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October 2023 by RJ Harmon
I had the pleasure of working with Costello Real Estate and Investment to purchase my first single family investment property. From start to finish, it was a positive experience. From our initial conversation and throughout the entire process, the Team at Costello REI were professional, friendly and always made me feel comfortable, and I always felt like a priority. I was so happy with the ease that I returned to Costello REI to purchase not one but two more properties. I highly recommend Costello REI to those looking for outstanding real estate services!RJ
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October 2023 by robert pollock
Costello REI is a fantastic organization and I would recommend to anyone!
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October 2023 by Jordan Quinn
The entire team at Costello REI is exceptional. The knowledge, expertise and hustle we have seen from the different agents we have utilized over the years is incredible. We have transacted on 5 deals with the firm and we have always been very impressed with not only their service level but as also with the value they create on every deal. Would highly recommend to anyone in the market looking for real estate.
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October 2023 by Zac Jordan
Steve and The Costello group exceeded expectations throughout the entire buying process and was incredible through every stage of of selling our home. They were an ally, friend, and advisor and helped us navigate a difficult time to buy a house! We felt like we were constantly “ahead of the curve” in every step of the process, which was entirely due to thoroughness and dedication. We cannot imagine a better experience and cannot wait to refer other people moving forward!
