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January 2024 by Sophia D2
Friendly Professional Staff.Thank you for educating/upselling the best products & protecting my devices.
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November 2023 by Bonita Smith Purvis
They make you get the high plan and put it under someone else email. Then you can't handle your own thing.When you go to them to tell them you have the wrong information on it they say they can't help you with an attitude!!!?
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September 2022 by Jeffrey Bowden
Friendly courtesy all around good experience
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April 2022 by Tajiya O. (TajiyaO)
Upon revisiting this location for upgrades to our cellular service to the family plan, we were assisted by Joanna and Elias. Joanna assisted us the previous Sunday, and informed us of every detail and worked to assure us the best discount.Today we returned to finalize our account, and was assisted by Elias. He worked tirelessly through some of the technical/server related issues, to make sure our account was set and ready to go correctly. Joanna was also working today to help during the process.They were so nice, professional, and awesome; I will definitely return to this location for all future business concerning my Cricket account.
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February 2022 by Ebony Dunham
Jackie was so sweet, helpful, and has such a great spirit! She was very knowledgeable about the phone I was purchasing, and she was just great to work with! If you visit this store, definitely work with Jackie!!
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February 2022 by E B
Wow this woman was so rude name Patricia it was unbelievable. She made me wait half hour without even saying anything to me. She and some of her friend spoke in Spanish and laughed at me while I waited. Unbelievable people like this have a job. Never again. I will contact corporate.
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February 2022 by Jerome Griffin
Great Help good place two good coustoner skills was great.
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January 2022 by Latesha Artis
I had a GREAT experience at this store! Jackie was kind, very knowledgeable about the products and services she offers, she is professional, and displayed great customer service skills! After visiting this store, we had no regrets as she had educated us about everything that we could expect with our purchase, and we feel grateful to have chosen this store to shop!Some people sell stuff for money. Some people try to understand people to sell them what they want/need so they can help the customer meet their goal and receive compensation for doing so. Jackie is the 2nd type of seller! Of course you can go to any Cricket store, but there is not a Jackie at every store!Go visit Cricket/Jackie in University area and you will leave happy/satisfied!
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January 2022 by Tanya Levan
Very wonderful experience. Young man was very helpful with every questions I had. Easy and quick process.
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November 2021 by Christian F
Funny the store was open..... System is down and the lady says we can't get u a phone even if u wanted a new one..... Second she also stated she couldn't take any payment all the lady could only answer questions
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August 2021 by Horace Nelson
Worst customer service, went to replace my Sim card which is $10 for existing costomer this female is charging me $35. When I refuse to pay she told me to get out the store.
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August 2021 by Jose Rangel
i went today to this location at 9:50 because is supposed to be open at 10am this girl get there at 10:05 and also told me to wait 5 more minutes finally she open at 10:12 i had service with cricket and all i want to buy a phone but i think she was trying to charge me 35 in activation i refuse to payand ask her for a discount for open too late and waste my timeshe didnt want it and my mistake was to be rude with her but i left
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August 2021 by Renee Coleman
I’m standing outside this store. Doors are locked but store is open! Sign states that store opens at 10. It is now 10:49. Called, no answer!
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July 2021 by Ryan Everidge
This by far this worst Phone Company ever..I purchased a pair of Supposedly Apple Headphones
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June 2021 by Anwar Schafer
Went to this location just to browse and got convinced into upgrading, best customer service I’ve ever had! ASK for Jody, they were the best at explaining the techs of the phone and was very helpful, loved my experience overall! Would definitely recommend you guys check this location out!
